Operations Administrator

Magpie Recruitment; Farnborough; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A growing food company in Farnborough is seeking an Operations Administrator to process orders and provide excellent customer service. You'll play a vital role in the team's success with responsibilities including processing orders, handling queries, and managing customer claims. The role offers a hybrid working model, opportunities for career development, and various benefits, including a generous discount and product samples.

Benefits

Generous 25% discount on all food products

Hybrid working model (3 days office, 2 from home)

Clear opportunities for career development

Free product samples

Qualifications

• Experience with data entry and administrative tasks.
• Strong communication skills for customer interactions.
• Ability to work collaboratively in a team environment.

Responsibilities

• Process customer orders and invoices.
• Resolve operational queries via phone.
• Manage customer claims and credit requests.

Skills

Knowledge of Microsoft Office suite

Attention to detail

Customer service skills

Team collaboration

Typing speed

Job description

Operations Administrator

Location: Farnborough

Contract Type: Permanent

Salary: £30,000

Our client is a growing food company based in Farnborough. They are looking for a detail‑oriented Operations Administrator to join their friendly and enthusiastic team.

This is a great opportunity to build your career in a supportive, values‑driven organisation.

Position Overview

As the Operations Administrator, you will be a key part of the team, ensuring the smooth processing of orders and providing excellent customer service. Your accuracy and efficiency in handling daily administrative tasks will directly support the company's operational success and its commitment to its customers.

Responsibilities

• Process customer orders and invoices accurately and on time.
• Handle incoming phone calls and resolve operational queries.
• Manage customer claims and credit requests with care.
• Complete all assigned tasks from the daily task sheet.
• Support the team to achieve joint goals efficiently.

Requirements

• Excellent knowledge of the Microsoft Office suite.
• Strong attention to detail and data entry accuracy.
• Proven customer service and communication skills.
• A collaborative approach to working within a team.
• Good typing speed and general administrative abilities.

Benefits

• Hybrid working model (3 days office, 2 from home).
• Flexible working hours to support your work‑life balance.
• Clear opportunities for career development as the company grows.
• Generous 25% discount on all food products.
• Free product samples and involvement in new product testing.

Join a mission‑led company focused on sustainability and positive impact. Alongside these benefits, you will join a supportive and like‑minded team. You'll be part of a vibrant, mission‑led culture dedicated to making a positive impact.

How to Apply

If you are looking to advance your career and have the skills to succeed in this role, we would love to hear from you. Please send your CV and a brief cover letter explaining your suitability for the position to (url removed)