Operations Admin & Customer Support Specialist

Chubb Fire & Security; Guide; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading global safety provider in the UK is seeking a dedicated Administrative Assistant. The role involves logging transactions, managing engineer timesheets, and ensuring effective communication with engineers and customers. Candidates should have experience in customer service or administration, along with strong IT skills in Microsoft Word and Excel. The position offers a salary between £24,500 and £27,000 per year and various employee benefits, making it ideal for motivated individuals seeking a full-time office role.

Benefits

25 days holiday plus bank holidays

Company pension with 5% match

Free onsite parking

Cycle to Work Scheme

Employee Referral Scheme (£1,000)

Qualifications

• Demonstrated experience in an administrative or customer service focused role.
• Passionate about providing a high level of service to customers.
• Possess strong drive, motivation, and commitment.

Responsibilities

• Log transactions accurately and highlight outstanding requirements.
• Input engineer timesheet information weekly.
• Assist in producing maintenance lists and monitoring unbilled orders.

Skills

Customer service focus

High attention to detail

Strong IT knowledge

Communication skills

Team collaboration

Ability to work under pressure

Tools

Microsoft Word

Microsoft Excel

Job description

A leading global safety provider in the UK is seeking a dedicated Administrative Assistant. The role involves logging transactions, managing engineer timesheets, and ensuring effective communication with engineers and customers. Candidates should have experience in customer service or administration, along with strong IT skills in Microsoft Word and Excel. The position offers a salary between £24,500 and £27,000 per year and various employee benefits, making it ideal for motivated individuals seeking a full-time office role.