Operational Support Officer

Brook Street; Droitwich Spa; On-site; GBP 20,000 - 28,000; Full time

Job summary

A reputable organisation in Droitwich is seeking an Operational Support Officer to provide comprehensive support for daily operations. The role includes managing administrative tasks, ensuring efficient workflows, and collaborating with departments to enhance communication. Candidates should have strong organisational skills, proficiency in MS Office, and a proactive approach. Join a community-focused team dedicated to making a positive impact in the region.

Qualifications

• Previous experience in an operational or administrative support role required.
• Ability to work independently and as part of a team necessary.
• Experience with data management systems is advantageous.

Responsibilities

• Provide operational support for day-to-day business functions.
• Assist with administrative tasks like data entry and filing.
• Support implementation of operational procedures to enhance efficiency.

Skills

Excellent organisational and time management skills

Strong written and verbal communication skills

Proficiency in MS Office Suite

Attention to detail

Problem-solving skills

Education

NVQ Level 3 or equivalent

Tools

MS Office Suite

Job description

Operational Support Officer - Droitwich, UK

Join a forward-thinking and reputable organisation dedicated to delivering exceptional services within the community. This role offers the opportunity to work in a collaborative and inclusive environment that encourages professional growth and development. The organisation is committed to making a positive impact through innovative solutions and dedicated support, making this an excellent opportunity for ambitious professionals seeking a rewarding career in operational support.

Job Responsibilities

• Provide comprehensive operational support to ensure smooth day-to-day business functions.
• Assist in the coordination and management of administrative tasks, including data entry, filing, and record keeping.
• Support the implementation of operational procedures and policies to enhance efficiency.
• Respond to internal and external enquiries promptly and professionally.
• Maintain accurate documentation and assist with reporting requirements.
• Collaborate with various departments to facilitate effective communication and workflow.
• Support project activities and contribute to continuous improvement initiatives.
• Assist in the organisation of meetings, training sessions, and other events as required.

Required Skills & Qualifications

• Previous experience in an operational or administrative support role.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach to tasks.
• Relevant qualifications such as NVQ Level 3 or equivalent (desirable).
• Experience with data management systems and reporting tools (advantageous).
• Adaptability and willingness to learn new processes and systems.

For more information on the role, please contact Rafal at or call 0121 480 8201