Operational Risk Manager, Capital Markets Ops Risk Controls & Governance

Royal Bank of Canada; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading financial institution in London seeks an Operational Risk Manager to enhance the Operational Risk management program within Capital Markets. The role involves developing risk reporting, maintaining dashboards, and supporting training initiatives. Candidates should possess relevant Capital Markets experience and strong analytical skills. The job requires presence in the office for four days a week with flexible arrangements. This position offers competitive compensation and a supportive work environment.

Benefits

Comprehensive Total Rewards Program

World-class training program in financial services

Qualifications

• Solid relevant Capital Markets experience with Operational Risk propositions.
• Good knowledge of trading, lending and investment banking businesses.
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills.

Responsibilities

• Support the development and implementation of Operational Risk Management.
• Maintain operational risk dashboards and analytics.
• Conduct deep-dive analysis on root cause and control gaps.

Skills

Business Process Design

Decision Making

Financial Risk Management (FRM)

Operational Risks

Risk Control

Risk Management

Teamwork

Education

Business Studies degree or similar/equivalent

Tools

Microsoft Office Suite

Risk systems like Archer

Job description

Job Description

As a member of the Capital Markets (CM) Operational Risk Controls & Governance group, the Operational Risk Manager will support the delivery and continuous enhancement of an effective Operational Risk management program within CM Europe.

The role will work closely with—and provide direct support to—the Senior Operational Risk Reporting Manager in the execution of day‑to‑day and quarterly operational risk reporting, analysis, controls oversight and governance activities across CM and Functions.

This position is full time and will require you to work a minimum of 4 days in the office per week with the option to work one day from home.

What will you do?

• Support the development, implementation and enhancement of Operational Risk Management and Conduct Risk reporting practices to committees, internal/external stakeholders, and senior management; to support the management and monitoring of the European businesses' Operational Risk and Conduct Risk profiles.
• Support the maintenance and development of operational risk dashboards, analytics, trend analysis and thematic reviews.
• Supporting training and awareness programs to ensure there is clear understanding of the importance of internal control management across the business including clear communication of expected behaviours and roles and responsibilities.
• Integrate local business KRI programs with the overall Enterprise Operational Risk program with the objective of achieving compliance with latest risk management regulatory requirements. Develop linkages between local business strategy and ORC&G through periodic meetings and reporting.
• Where required, conduct deep‑diving analysis on root cause and control gaps for material internal and external Operational Risk events.
• Liaise with local as well as regional ORC&G teams to identify emerging risk areas and new risk indicators, providing data and analytics to support Operational Risk tools.
• Ad-hoc reporting requests.

What do you need to succeed?

Must-have

• Business Studies degree or similar/equivalent preferred but not essential.
• Solid relevant Capital Markets (CM) experience/Operational Risk propositions and frameworks.
• Good knowledge of trading, lending and investment banking businesses with particular emphasis on the control environment as it relates to Front Office, Operations processing, financial and management reporting, and market/credit risk and compliance monitoring.
• Good knowledge of Operational Risk management industry best practices for CM products.
• Strong analytical and problem‑solving skills and the ability to produce high‑quality reporting.
• Strong communication and presentation skills.

Nice-to-have

• Strong organisational skills, detail‑oriented. Ability to handle multiple tasks/priorities.
• Ability to work independently and proactively in a fast‑paced environment.
• Team player with strong collaboration and relationship‑building skills.
• Proficiency in Microsoft Office Suite.
• Familiarity with risk systems such as Archer, EIM, ORMS or similar platforms.
• General IT awareness.

What is in it for you?

We thrive on the challenge to be our best—progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.

Agency Notice

RBC Group does not accept agency résumés. Please do not forward résumés to our employees, nor any other company location. RBC Group only pays fees to agencies where they have entered into a prior agreement to do so and, in any event, does not pay fees related to unsolicited résumés. Please contact the Recruitment function for additional details.

Job Skills

Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork

Additional Job Details

Address: 100 BISHOPSGATE:LONDON

City: London

Country: United Kingdom

Work hours/week: 35

Employment Type: Full time

Platform: CAPITAL MARKETS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-10

Application Deadline: 2025-12-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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