Operational Prison Support

Manpower UK Ltd; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an Operational Support Grade to join their team at HMP Sudbury. This role involves vital security operations including gate duties, prisoner escorts, and CCTV monitoring. Candidates should possess strong communication skills and the ability to work under pressure. The position offers competitive pay starting at £14.97 per hour, alongside benefits including annual leave and training opportunities.

Benefits

Competitive pay with overtime options

20 days annual leave + public holidays

Access to training and career development

Qualifications

• Good IT skills and a UK driving licence (location-dependent).
• Strong communication and teamworking abilities.
• Ability to work under pressure and follow security protocols.

Responsibilities

• Manage entry/exit and searches at the gate.
• Escort contractors, vehicles, and prisoners.
• Monitor CCTV, report suspicious activity.
• Process visitors and oversee mail censorship.
• Assist with prisoner processing and food delivery.

Skills

Good IT skills

Strong communication skills

Team working abilities

Ability to work under pressure

Job description

Overview

Operational Prison Support – HMP Sudbury

Location

HMP Sudbury

Schedule

Shift Pattern: 39 Hours, full time. This role requires working regular unsocial hours. Unsocial hours are those outside (Apply online only)hrs Saturday to Friday and include working evenings, nights, weekends and Bank/Public holidays.

Pay

Hourly rate: £14.97 per hour, increasing up to £26.95 per hour with overtime.

Role

Ready for a rewarding role in the justice system? We're hiring an Operational Support Grade (SSO) to join our team in HMP Sudbury. Contribute to vital security operations including gate duties, visitor checks, prisoner escorts, CCTV monitoring, and more.

Key responsibilities

• Manage entry/exit and searches at the gate
• Escort contractors, vehicles, and prisoners
• Monitor CCTV, report suspicious activity
• Process visitors and oversee mail censorship
• Assist with prisoner processing and food delivery

What we offer

• Competitive pay with overtime options
• 20 days annual leave + public holidays
• Access to training and career development

Skills & requirements

• Good IT skills and a UK driving licence (location-dependent)
• Strong communication and teamworking abilities
• Ability to work under pressure and follow security protocols

Important: A full and comprehensive DBS will be conducted for this role, and photo ID will be required.

Ready to apply?

If you're looking for a fulfilling role in the justice system, apply today and take the next step in your career.