Operational Manager-NHS Talking Therapies

Hertfordshire Partnership University NHS Foundation Trust (HPFT); Braintree; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading mental health trust in the United Kingdom is seeking an Operational Manager to manage the Digital Talking Therapies Team. The role entails overseeing high-quality therapy services, effective resource management, and staff support, ensuring the needs of service users are met through collaboration with stakeholders. Candidates should have experience in healthcare management and a strong focus on quality service delivery. A commitment to our trust values of kindness and professionalism is essential.

Qualifications

• Experience in managing teams in a healthcare setting.
• Proven ability to oversee service delivery and quality assurance.
• Strong communication skills for stakeholder engagement.

Responsibilities

• Lead and develop systems for effective service management.
• Manage resources efficiently to meet team needs.
• Support a diverse staff team in providing high-quality care.

Skills

Leadership

Resource Management

Stakeholder Engagement

Process Development

Job description

We are looking to recruit an Operational Manager to join our team.

As the Operational Manager, you will be responsible for the overall management of the Digital Talking Therapies Team. This includes responsibility for the delivery of high-quality therapy services, staff management and wellbeing and excellent patient care, supported by a clinical and operational leadership team.

You will be responsible for:

• Leading, managing and developing systems and processes to ensure effective management of demand and ensuring quality service delivery.
• Managing resources effectively in order to meet the needs of our people.
• Supporting a staff team with a range of abilities and experience, including trainees and experienced, qualified staff.
• Working with stakeholders and other organisations to ensure service users’ needs are met.

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of “Outstanding” from the Care Quality Commission.

Our Family Of Over 4,000 Members Of Staff Provide Health And Social Care For People With Mental Ill Health, Physical Ill Health And Learning Disabilities Across Hertfordshire, Buckinghamshire, Essex And Norfolk, Delivering These Services Within The Community And Several Inpatient Settings. Everything Is Underpinned By Choice, Independence And Equality, With Our Trust Values Embedded Throughout.

Welcoming. Kind. Positive. Respectful. Professional.

For further details / informal visits contact: Name: Hayley Brookes Job title: Service Manager Email address: [e-mail] Telephone number: 07966 539597

Kate Spokes

Head of Service

Telephone: [phone]