Operational and Quality Lead - Eating Difficulties (CAMHS)

Midlands Partnership University NHS Foundation Trust; West Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare organization in the West Midlands is looking for an Operational and Quality Lead to oversee the Eating Difficulties Service. This role involves managing day-to-day operations, ensuring high-quality service delivery, and leading a team of staff while collaborating with multi-professional partners. The successful candidate will promote effective transitions, encourage multi-agency working, and be responsible for compliance with clinical governance. The position offers various benefits, including professional development and extensive health support.

Benefits

Career development opportunities

Excellent NHS Pension scheme

Generous maternity, paternity and adoption leave

Options for flexible working

Up to 27 days annual leave

Health and Wellbeing support

Free car parking at all trust sites

Free flu vaccinations annually

Citizens Advice support linked with a Hardship Fund

Responsibilities

• Manage day-to-day operations of the Eating Difficulties Service across Shropshire Telford and Wrekin.
• Ensure high-quality service delivery in compliance with National and Trust standards.
• Lead and manage staff, ensuring appropriate clinical supervision.
• Develop service provision and quality in collaboration with multi-professional partners.
• Monitor and evaluate practice, initiating changes based on findings.
• Support multi-disciplinary working and integration within the service.

Job description

Overview

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn.

We have a wonderful opportunity for an Operational and Quality Lead within our BEEU Eating Difficulties Service.

Responsibilities

• In the role you will be responsible for the day-to-day operational management and delivery of BeeUs Eating Difficulties Service across Shropshire Telford and Wrekin.
• You will ensure that a high-quality service is delivered within this specialist area and that all National and Trust targets and standards are adhered to including the recording of information within the IT systems.
• You will be responsible for the management of staff within the team, leadership, the delivery and delegation of management supervision and ensuring appropriate clinical / professional supervision takes place as per Trust Policy.
• You will also carry out clinical work to maintain clinical competencies. In conjunction with the service lead and multi professional partners they will develop the provision and quality of services for patients.
• This will demonstrably reflect the principles of clinical governance, clinical effectiveness, cost effectiveness as well as Trust and National Policy.
• To provide appropriate advice to team staff, multi-disciplinary and Management Groups.
• To monitor and evaluate practice based on contemporary and current trends and initiate changes in the light of these findings.
• To ensure that all statutory and professional responsibilities of the relevant professional Codes of Conduct are met in conjunction and collaboration with respective clinical/professional leads.
• Ensure skill mix provided is compatible with demands of the service with due regard to the assessment of risk.
• To promote, encourage and develop integration as necessary to ensure effective transitions.
• Encourage and facilitate multi-disciplinary and multi-agency working.
• Provide advice, information and support in relation to the Local Authority and NHS Complaints procedures. Implement associated actions and recommendations.
• In conjunction with the service manager, monitor and manage the performance of the team and individual team members, to ensure achievements of Trust organisational targets/objectives.
• Undertake operational management supervision and ensure appropriate clinical / professional supervision arrangements are in place for all staff.
• Ensure compliance with the Trusts objectives in relation to the Governance Agenda, achieving a continuous process of monitoring and improving safe effective care delivery.
• Encourage staff to share good practice, develop ideas to improve services and promote research.
• Promote service audit, evaluation and research.

Benefits

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days)
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Please note, we may be required to close this vacancy early if we receive a high volume of applications.

For further information relating to the post please refer to the attached job description and person specification.