Operation Director

REINS INTERNATIONAL (SINGAPORE) PTE. LTD.; Penarth; On-site; GBP 125,000 - 150,000; Full time

Job summary

A dynamic restaurant chain in Penarth, UK, is looking for an Operations Director to enhance operations across various outlets. The ideal candidate will have strong experience in food and beverage operations, alongside excellent staff and customer management skills. Key responsibilities include setting up SOPs, training managers, and collaborating closely with culinary teams. This role also offers a competitive salary, performance bonus, and staff benefits, along with opportunities for career progression.

Benefits

Competitive pay

Staff meals

Medical benefits

Performance bonus

Staff discount

Birthday voucher

Personalized career progression

Qualifications

• Strong experience in handling food and beverage operations.
• Experience in managing staff and providing excellent customer service.
• Willingness to travel across different outlets.

Responsibilities

• Set up and streamline Standard Operating Procedures (SOPs).
• Collaborate with Restaurant Managers and Branch Chefs on new menus.
• Monitor and plan procedures for different outlets.
• Train new managers.
• Hands-on involvement in setting up new outlets.

Skills

F&B Operations Management

Staff Management

Customer Service Skills

Job description

🔥What's in it for you!🔥

• 5 days work week, 2 off days 👍
• Competitive pay & Staff Meals
• Medical Benefits
• Performance Bonus
• Staff Discount & Birthday Voucher 🎁
• Personalized Career Progression

Job Description & Requirements

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.
2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.
3. Monitor and plan procedures for outlets.
4. Ability to train new managers in training.
5. Hands‑on in setting up new outlets, negotiating with landlord.
6. Drive for operational excellence between outlets.
7. Handle challenging and difficult situations.
8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations
2. Strong experience in managing staff and customers.
3. Good customer service experience.
4. Willing to travel across different outlets in Singapore.