OPD Appointment Coordinator

Liverpool Heart and Chest Hospital NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Liverpool is seeking a dynamic individual to support the delivery of an efficient booking service for patients. This role involves managing appointment bookings, ensuring data quality, and liaising with various teams. Candidates should have excellent communication skills, a commitment to patient care, and strong computer literacy. This position offers a chance to work within a patient-focused environment while upholding the Trust's values.

Qualifications

• Experience in administrative roles within healthcare settings.
• Ability to manage and coordinate patient appointments.
• Knowledge of confidentiality and information governance.

Responsibilities

• Provide outpatient appointment services to patients.
• Liaise with PAs for efficient use of outpatient capacity.
• Handle patient queries and maintain high data quality.

Skills

Excellent communication

Initiative

Computer literacy

Data quality management

Tools

Microsoft Office

Patient Administration Systems (PAS)

Job description

A leading healthcare provider in Liverpool is seeking a dynamic individual to support the delivery of an efficient booking service for patients. This role involves managing appointment bookings, ensuring data quality, and liaising with various teams. Candidates should have excellent communication skills, a commitment to patient care, and strong computer literacy. This position offers a chance to work within a patient-focused environment while upholding the Trust's values.