Onsite Workplace & Infrastructure Engineer

CDW; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading IT solutions provider is seeking a Workspace & Infrastructure Support Engineer in Manchester. You will deliver exceptional customer service as the face of IT, resolving technical issues and supporting co-workers on-site. Ideal candidates should have experience in IT support, strong communication skills, and a proactive approach to problem-solving. This full-time role requires expertise in Microsoft Office 365 and remote support techniques.

Qualifications

• A can-do attitude and proactive mindset approach to problem solving.
• Previous experience of working in an IT support environment.
• Strong communication skills with an ability to interact effectively with users at all levels.

Responsibilities

• Providing a local onsite presence supporting all our co-workers.
• Reviewing individual workloads and priorities for task completion.
• Day to day administration of the EUC support environment.

Skills

Microsoft Office 365 support

Remote support experience

Support experience of Windows 10 / 11

Desktop Encryption (BitLocker)

JAMF & MacOS

Experience of Microsoft SCCM

Windows PowerShell knowledge

Software / Application Packaging experience

Azure AD Intune Managing mobile devices

Job description

A leading IT solutions provider is seeking a Workspace & Infrastructure Support Engineer in Manchester. You will deliver exceptional customer service as the face of IT, resolving technical issues and supporting co-workers on-site. Ideal candidates should have experience in IT support, strong communication skills, and a proactive approach to problem-solving. This full-time role requires expertise in Microsoft Office 365 and remote support techniques.