Onsite L2 IT Support Engineer – Imaging & Hardware

Red King Resourcing; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technical recruitment firm is seeking a Level 2 IT Support Engineer for a long term onsite role in Stevenage. You'll be supporting over 8000 devices, providing hands-on support, troubleshooting hardware/software issues, and ensuring compliance with internal standards. Ideal candidates will have strong Level 2 support experience, confidence in device imaging and troubleshooting, and a good understanding of Windows, Active Directory, and Office 365. Apply today for consideration.

Qualifications

• Strong Level 2 support experience is essential.
• Experience with imaging and configuring devices is required.
• Confident troubleshooting of hardware faults is expected.
• Good understanding of Windows, Active Directory, and Office 365 is necessary.

Responsibilities

• Support users with PC and laptop issues.
• Image and onboard new computers into the domain.
• Troubleshoot hardware and software faults.
• Secure and protect equipment.
• Maintain asset and stock records.
• Support scientific teams with data flows.

Skills

Level 2 IT support experience

Hardware troubleshooting

Device imaging

Windows support

Active Directory knowledge

Office 365 knowledge

Job description

A technical recruitment firm is seeking a Level 2 IT Support Engineer for a long term onsite role in Stevenage. You'll be supporting over 8000 devices, providing hands-on support, troubleshooting hardware/software issues, and ensuring compliance with internal standards. Ideal candidates will have strong Level 2 support experience, confidence in device imaging and troubleshooting, and a good understanding of Windows, Active Directory, and Office 365. Apply today for consideration.