Onsite IT Support Technician - Desktop & Network Expert

MUFG Americas; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading financial services group in London seeks a proactive Onsite IT Support Technician. This role focuses on managing desktop and network support, requiring hands-on experience with hardware installations and excellent customer service abilities. The ideal candidate must have at least 2 years of experience in Desktop Support and a strong understanding of Windows environments. Candidates should be organized and capable of handling technical and logistical tasks to enhance IT service delivery.

Qualifications

• Minimum 2 years of experience in Desktop Support.
• Strong expertise in Windows 10 and 11 environments.
• Ability to manage multiple service requests effectively.

Responsibilities

• Manage desktop, network, and facilities-related tasks.
• Provide hands-on experience with hardware installations.
• Support technical and logistical aspects of IT services.

Skills

Desktop Support

Windows 10

Windows 11

Customer service

ITIL processes

Tools

Mobile device management

Job description

A leading financial services group in London seeks a proactive Onsite IT Support Technician. This role focuses on managing desktop and network support, requiring hands-on experience with hardware installations and excellent customer service abilities. The ideal candidate must have at least 2 years of experience in Desktop Support and a strong understanding of Windows environments. Candidates should be organized and capable of handling technical and logistical tasks to enhance IT service delivery.