Onsite IT Support Engineer — Hands-on Tech & Growth

Daisy Communications; Bolton; On-site; GBP 26,000; Full time

Job summary

A leading communications provider based in the UK is looking for an IT Technician to join their team in Cheadle. The role involves resolving IT issues for over 250 customers, logging tickets and providing first contact support. Candidates should have solid knowledge of Microsoft desktop operating systems, excellent fault-finding skills, and a passion for customer service. Competitive salary and generous benefits including 25 days holiday plus bank holidays and professional development support are offered.

Benefits

25 days holiday + bank holidays

Extra day off for birthdays

£500 referral bonus

Professional development support

Eye care vouchers

Discounted healthcare membership

Sim deals for friends/family

Exclusive retail discounts

Qualifications

• Good knowledge of Microsoft desktop operating systems and productivity suite.
• Good PC/Laptop hardware and software knowledge.
• Basic networking knowledge.

Responsibilities

• Resolve user issues as onsite IT Technician.
• Liaise with Projects Team for network installation.
• Act as the initial contact for user IT issues.

Skills

PC/Laptop hardware knowledge

Fault-finding skills

Microsoft desktop operating systems knowledge

Server operating systems knowledge

Active Directory knowledge

Microsoft 365 Administration knowledge

Basic networking knowledge

Tools

Office 365 Fundamentals

Hyper V

CRMs

Backup and recovery technologies

AV Software

Job description

A leading communications provider based in the UK is looking for an IT Technician to join their team in Cheadle. The role involves resolving IT issues for over 250 customers, logging tickets and providing first contact support. Candidates should have solid knowledge of Microsoft desktop operating systems, excellent fault-finding skills, and a passion for customer service. Competitive salary and generous benefits including 25 days holiday plus bank holidays and professional development support are offered.