Onsite Flood & Restoration Technician – Field Claims

Hastings Direct; Crawley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading UK insurance provider is seeking a Drying and Restoration Technician to manage flood damage claims and work directly with customers. This field-based role requires flexible travel in the South East London area, with responsibilities including evaluating claims, managing restoration projects, and ensuring high standards of customer service. Candidates should have experience in property claims and a strong understanding of restoration practices. This role offers a competitive salary and a comprehensive benefits package.

Benefits

Flexible working arrangement

Annual performance bonus

Life assurance cover

Mental wellbeing programme

25 days annual leave

Qualifications

• Extensive experience in managing flood damages and restoration.
• Proven expertise with all types of damage scenarios.
• Physically capable of handling property strip-outs.

Responsibilities

• Visit customers to evaluate claims and manage onsite projects.
• Ensure compliance with health & safety standards.
• Implement best practices for water damage incidents.

Skills

Flood and water damage management

Restoration best practices

Health & safety regulations

Claims management software

Education

Qualification in drying and restoration (e.g. BDMA)

Tools

Specialist restoration tools

Job description

A leading UK insurance provider is seeking a Drying and Restoration Technician to manage flood damage claims and work directly with customers. This field-based role requires flexible travel in the South East London area, with responsibilities including evaluating claims, managing restoration projects, and ensuring high standards of customer service. Candidates should have experience in property claims and a strong understanding of restoration practices. This role offers a competitive salary and a comprehensive benefits package.