ONLINE SALES ACCOUNT MANAGER

THM Employment Ltd; Watton; On-site; GBP 39,000 - 45,000; Full time

Job summary

A growing online retail firm in Watton seeks an experienced Online Sales Account Manager to drive sales and manage key relationships with online retailers. The ideal candidate will have a strong background in E-commerce Account Management and the ability to develop strategic business plans. This fulltime role offers a competitive salary and the potential for performance-based bonuses. Join a collaborative team and make a significant impact on online sales success.

Benefits

Performance-based bonus

Opportunities for professional development

Qualifications

• Proven experience in a similar role, such as E-commerce Account Management.
• Strong commercial acumen with demonstrable negotiation skills.
• Excellent communication, presentation, and interpersonal skills.

Responsibilities

• Manage the day-to-day relationship with key online retail partners.
• Develop and implement joint business plans to drive growth.
• Analyse sales data and provide reports to senior management.
• Ensure product listings are optimised for better conversion rates.
• Identify and onboard new online retail partners.

Job description

Overview

ONLINE SALES ACCOUNT MANAGER - £39,600 (plus potential bonus £4,800 per annum). Monday to Friday 8.30am to 5pm. Based at our Head Office near Watton.

Responsibilities

• Account Management – Manage the day-to-day relationship with key online retail partners, acting as the main point of contact for all commercial and operational matters.
• Sales Strategy & Growth – Develop and implement joint business plans with online accounts to drive profitable growth, increase market share, and enhance brand visibility.
• Commercial Planning – Create and manage promotional calendars, negotiate pricing and terms, and ensure all activities deliver a strong return on investment.
• Data Analysis & Reporting – Regularly analyse sales data, market trends, and competitor activity to identify insights and opportunities. Provide accurate sales forecasts and regular performance reports to senior management.
• Content & Listing Optimisation – Work closely with the Key Accounts team to ensure all product listings are optimised with high-quality content, images, and keywords to improve search ranking and conversion rates.
• Inventory Management – Collaborate with the Procurement team to ensure optimal stock availability, manage forecasting, and minimise out of stocks.
• New Business – Identify and onboard new online retail partners that align with our brand strategy.

Qualifications & Skills

Essential

• Proven experience in a similar role, such as E-commerce Account Management, National Account Management (with a strong online focus), or Digital Sales.
• Direct experience managing major online retail accounts.
• Strong commercial acumen with demonstrable negotiation and influencing skills.
• Highly analytical with proficiency in interpreting sales data and using it to drive strategy. Advanced skills in Microsoft Excel are essential.
• Excellent communication, presentation, and interpersonal skills, with the ability to build and maintain strong professional relationships.
• Self-motivated, highly organised, and able to manage multiple projects simultaneously in a fast-paced environment.

Desirable

• Experience within FMCG
• Familiarity with digital marketing principles, including SEO, PPC, and online advertising.

What’s on Offer

This is an excellent opportunity to join a growing business at a pivotal time. You will have the autonomy to make a significant impact on our online sales success and be part of a collaborative and supportive team. We offer a competitive salary, performance-based bonus, and opportunities for professional development.

If you feel you have the sales experience, knowledge and want to be part of a forward thinking Company then please either send your cv or call Teresa.