Online Marketplace Merch Admin Assistant

Marks and Spencer; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global retail company seeks an analytical professional to enhance sales through data-driven insights. Key responsibilities include daily sales reporting, managing orders and POs, and collaborating with various teams. Ideal candidates will possess strong numerical skills, advanced Excel proficiency, and a proactive approach in a fast-paced environment. This role offers competitive holiday allowances and exclusive perks, supporting both professional development and personal well-being.

Benefits

20% colleague discount

Competitive holiday allowance

Strong pension and life assurance

Tailored induction and training

Market-leading family policies

24/7 wellbeing support

One paid volunteer day

Qualifications

• Ability to interpret data and drive sales.
• Confidence in managing and analyzing data across various systems.
• Strong relationship-building skills with marketplace partners.

Responsibilities

• Drive daily sales reporting and support trading decisions.
• Manage order uploads and POs, resolving issues fast.
• Partner closely with Logistics and Commercial teams for objectives.

Skills

Numerical and analytical skills

Advanced Excel

Excellent communication

Proactive organization

Commercial awareness

Tools

Power BI

SAP

Job description

Summary

At M&S, we're on a mission to share the magic of M&S with customers everywhere. Our goal is simple yet ambitious: to make our exceptional Fashion, Home & Beauty, and Food products accessible to people around the globe. To achieve this, we're accelerating growth in our international business, transforming how we operate, driving change at pace, and reimagining processes to deliver seamless experiences for every customer. This is about bold expansion, innovation, and creating a truly global M&S!

What you'll do

Your key accountabilities will include:

• Drive daily sales reporting and support trading decisions with sharp, insight led analysis.
• Own key trackers and ad hoc reporting, turning data into clear, actionable trade insights.
• Manage order uploads and POs with precision, ensuring issues are identified and resolved fast.
• Partner closely with Logistics, Commercial, and Brand teams to deliver sales and stock objectives.
• Bring confident, data driven input to trade meetings, elevating visibility and performance.

Who you are

• Strong numerical and analytical skills, with the ability to interpret data, track performance, and use insights to drive sales and future growth.
• Advanced Excel user, confident in managing and analysing data across multiple systems including IBT, PLM, Power BI, and SAP.
• Excellent communicator and collaborator, skilled in building strong relationships with Marketplace partners, Supply Chain, Online, and international teams.
• Highly organised and proactive, thriving in a fast-paced, agile team environment and demonstrating a positive, solution-focused approach.
• Commercially aware with a strong product affinity, understanding critical path management and how to optimise product performance across global marketplaces.

What's in it for you?

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you've completed your probation.
• Competitive holiday allowance with the option to buy more.
• Strong pension and life assurance to help plan for the future.
• Tailored induction and training to support your development from day one.
• Exclusive perks and savings through our M&S Choices portal.
• Market‑leading family policies, including parental, adoption and neonatal leave.
• 24/7 wellbeing support, including virtual GP access and mental health services.
• One paid volunteer day a year to support a cause that matters to you.

Everyone's welcome

We are ambitious about the future of retail. We're reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.