Online Customer Service Advisor

Jobswipe Premium; Camden Town; On-site; GBP 60,000 - 80,000; Part time

Job summary

A customer service-focused company in Camden Town seeks an individual for a temporary role. Responsibilities include answering customer queries via email, WhatsApp, and live chat, along with packing orders and providing styling advice. Applicants must have customer service experience and strong communication skills. This position has the potential to become permanent, offering a competitive salary, weekly pay, and benefits.

Benefits

Competitive salary

Paid holiday

Pension scheme

Staff discount

Qualifications

• Experience in customer service is essential.
• Ability to offer styling advice based on customer needs.
• Strong written and verbal communication skills required.

Responsibilities

• Answer questions via multiple platforms including email and live chat.
• Pack and dispatch online orders efficiently.
• Provide styling advice and proactive problem-solving for customers.

Skills

Customer service experience

Eye for style

Strong communication skills

Experience using Shopify

Job description

Responsibilities

• Answer questions via the multichannel platform, including email, WhatsApp, and live chat.
• Pack and dispatch online orders.
• Provide styling advice to customers and act as a problem solver with a proactive approach to supporting customers.

Qualifications

• Experience in customer service.
• An eye for style and the ability to offer styling advice to customers.
• Strong written and verbal communication skills.
• Experience using Shopify is advantageous.

Benefits and Terms

• Temporary role with a competitive salary paid weekly, paid holiday, and the opportunity to join a pension scheme.
• Potential for the role to go permanent, with a generous benefits package including staff discount.