Online Business Design Manager

SUPERDRUG; Croydon; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An innovative retailer seeks a creative Design Manager to enhance its digital presence. In this pivotal role, you will lead technical design efforts, collaborate with UX teams, and manage impactful design initiatives. With a focus on customer experience, you will oversee projects that drive the brand's online optimization. Join a vibrant team that values creativity and collaboration, and enjoy a hybrid working model with excellent benefits, including generous holiday allowances and discounts. This is an exciting opportunity to make a significant impact in a forward-thinking company.

Benefits

33 days holiday, rising to 38 with service

Two staff discount codes

30% discount on Superdrug Own Brand Products

Hybrid working pattern

Company pension matching and bonus schemes

Access to Wagestream for flexible pay management

Extensive Learning and Development programs

Enhanced parental leave and sick pay

Qualifications

• Strong people management experience, ideally within design.
• Proficiency in CSS, HTML, and WordPress development.

Responsibilities

• Leading technical design efforts, specializing in CSS, HTML, and WordPress.
• Managing large projects such as CRM, marketing, and PR campaigns.

Skills

CSS

HTML

WordPress

UX/UI principles

Project Management

People Management

Job description

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based near East Croydon station, offers a fantastic environment filled with brilliant personalities.

We're a team that prioritizes our customers and our teams. At Superdrug, we aim to be the best in accessible health & beauty, loved for value, choice, friendly advice, service, and fun.

Our success stems from our people—they make the difference. We celebrate personality, have fun, and work hard to deliver That Superdrug feeling.

Role Purpose:

We are seeking a creative and technically skilled Design Manager to join our Online Business Optimisation team. This role is pivotal in enhancing SD.com's digital presence through innovative design solutions and effective project management. You will collaborate closely with UX and cross-functional teams to drive impactful design initiatives.

Typical Responsibilities:

1. Leading technical design efforts, specializing in CSS, HTML, and WordPress development.
2. Creating new design templates for various categories.
3. Managing the Mobile APP Gandalf system to ensure a seamless user experience.
4. Allocating approximately 30% of your time to developing healthcare services, including the Online Doctor & Health Clinic platform.
5. Managing large projects such as CRM, marketing, and PR campaigns, ensuring timely and successful execution.
6. Supporting the wider Design Team during Event Changeover execution.

Requirements:

• Strong people management experience, ideally within design.
• Proficiency in CSS, HTML, and WordPress development (Hybris knowledge/experience is a plus).
• Solid understanding of design principles and experience in creating templates.
• Knowledge of UX/UI principles.
• Experience managing mobile app design and development.
• Effective time management across multiple projects and priorities.
• Collaborative mindset with excellent communication and stakeholder management skills.
• Attention to detail and ability to handle large projects.
• Experience in retail or ecommerce is advantageous.

Desired Character Traits:

• Curiosity about new trends and technologies.
• Collaborative, effective team player with a proactive approach.
• Self-aware, action-oriented, with a keen eye for detail.
• Digital mindset with problem-solving skills.
• Ability to work in a fast-paced, global matrix environment.
• Passion for understanding and aligning with business strategies.

Benefits:

• 33 days holiday, rising to 38 with service, including bank holidays.
• Two staff discount codes for you and a family member or friend.
• 30% discount on Superdrug Own Brand Products online and in-store.
• Hybrid working pattern: 2 days WFH, 3 days in modern office near East Croydon.
• Company pension matching and bonus schemes.
• Access to Wagestream for flexible pay management.
• Part of a group working with Savers, The Perfume Shop, and Three UK.
• Part of A.S. Watson Group, operating in 25 markets with over 15,700 stores.
• Extensive Learning and Development programs.
• Enhanced parental leave, sick pay, and support services.

Join us and be part of something special.

Hours: 37.5 per week, 9:00am - 5:30pm, with hybrid working options.

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