On-site Student Services & Administration Assistant

University of Plymouth; Truro; On-site; GBP 22,000 - 28,000; Full time

Job summary

A higher education institution in Truro is seeking a proactive Administration Assistant to provide reception duties and administrative support within the School of Nursing and Midwifery. This full-time role involves managing student inquiries, processing claims, and assisting with record maintenance in a busy environment. The ideal candidate will possess strong organizational and communication skills, with a flexible attitude to thrive in an administrative setting. This role requires a commitment to supporting academic processes across various nursing sites.

Benefits

Generous annual leave

Generous pension scheme

Cycle to Work & Electric Car Scheme

Employee Assistance Programme

Development opportunities

Enhanced family leave

Flexible working

Retailer discounts

On-site nursery

Qualifications

• Experience in a busy administrative environment is beneficial.
• Ability to meet tight deadlines.
• Proficiency in both written and verbal communication.

Responsibilities

• Provide front line reception duties and support students.
• Respond to student queries and process claims.
• Assist in maintaining accurate student records.
• Monitor attendance and support academic processes.

Skills

Strong organisational skills

Clear communication skills

Flexible and proactive attitude

Ability to work independently

Experience in office administration

Job description

A higher education institution in Truro is seeking a proactive Administration Assistant to provide reception duties and administrative support within the School of Nursing and Midwifery. This full-time role involves managing student inquiries, processing claims, and assisting with record maintenance in a busy environment. The ideal candidate will possess strong organizational and communication skills, with a flexible attitude to thrive in an administrative setting. This role requires a commitment to supporting academic processes across various nursing sites.