Office Support Assistant

Centre People; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A Japanese entertainment company is looking for an Office Support Assistant to manage office operations, provide IT support, and assist with administrative tasks. The ideal candidate has a minimum of 2 years' experience, broad IT skills, and a business level of English. Knowledge of Japanese culture is beneficial. This full-time, permanent position is based in West Greater London.

Qualifications

• Minimum 2 years' experience in a similar role.
• Business level of English required.
• Understanding of Japanese culture and some Japanese skill will be advantageous.

Responsibilities

• Coordinate facilities operations and maintenance scheduling.
• Deliver first-line IT support for staff.
• Assist in organizing company events.

Skills

Broad IT skills

Networking knowledge

Excellent communication skills

Attention to detail

Job description

Overview

A Japanese entertainment company is seeking an Office Support Assistant to provide comprehensive technical and administrative support across its UK office. This is a varied role combining IT troubleshooting, systems maintenance, and general office coordination to ensure smooth day-to-day business operations. Understanding of Japanese culture and some Japanese skill will be advantageous.

AJ46791

Contract Type: Permanent, full-time
Salary: Negotiable, depending on experience
Working Hours: 8:00–16:30, Monday to Friday
Start Date: ASAP
Location: West Greater London

Office Support Assistant Responsibilities

• Facilities & Administrative Management
  • Coordinate facilities operations, including supplier management and maintenance scheduling
  • Oversee security protocols, health & safety compliance, and fire safety measures
  • Cover reception and related tasks (travel bookings, expenses, etc.)
  • Assist in organising company events and socials
  • Process and track facilities-related approvals and expenditure
  • Support the Head of HR with administrative tasks
  • Provide administrative support to Corporate Management Division leadership
• IT Support & Technical Operations
  • Deliver first-line IT support, diagnosing and resolving technical issues for staff
  • Manage IT equipment lifecycle, including setup and configuration for new starters and leavers
  • Oversee audio-visual systems and meeting room technical infrastructure
  • Support maintenance of internal file servers, EDI connections with warehouses, and other critical IT systems
  • Assist with website maintenance, updates, and content management

Requirements

• Minimum 2 years’ experience in a similar role
• Excellent and broad IT skills, including networking knowledge
• Strong understanding of current hardware specifications
• Excellent communication skills
• Attention to detail and ability to work independently
• Business level of English
• Understanding of Japanese culture and some Japanese skill will be advantageous

*All applicants for the Office Support Assistant must have the right to work in the UK without any restrictions as the Company is not able to offer visa support.

*We regret that we cannot accept applications from YMS, Graduate or Student visa holders.