Office Host | New Role!

TSR Legal; Bristol; On-site; GBP 29,000; Full time

Job summary

A leading legal services firm in Bristol is seeking an Office Host to join their Front of House team. This role involves providing exceptional client service and maintaining a premium office environment. The ideal candidate will have excellent communication skills, a service-oriented mindset, and the ability to handle sensitive situations with discretion. If you are passionate about creating exceptional client experiences, we would love to hear from you.

Qualifications

• Polished, professional appearance required.
• Service-driven approach is essential with attention to detail.
• Must handle sensitive matters with discretion.

Responsibilities

• Provide a concierge-level welcome to clients.
• Maintain an immaculate reception area.
• Coordinate and support internal events and meetings.

Skills

Excellent communication skills

Service-driven approach

Attention to detail

Professional appearance

Calm under pressure

Job description

Overview

Office Host | South West
Full-time, Part Time | £28,500 FTE | (Monday-Friday, 9am-2pm)

TSR Legal are delighted to be working with a leading UK-based legal and professional services business in the search for an Office Host to join their growing Front of House team.

As an Office Host, you will be the face of the business, creating a seamless, premium in-office experience for clients and colleagues. This role goes far beyond reception - it\'s about delivering service excellence, professionalism, and discretion, while ensuring the office environment consistently reflects the firm\'s commitment to quality, relationships, and professionalism.

You will be pivotal in shaping the client and colleague experience, setting the tone of the office, and supporting the business\'s vision to be the leading full-service professional services provider in the UK regions.

Responsibilities

• Client hosting & guest experience - act as first point of contact, providing a concierge-level welcome from arrival to departure, including greetings, coat check, refreshments, and attentive care.
• Brand representation - embody the firm\'s values through professionalism, warmth, and discretion.
• Front of House excellence - maintain an immaculate, premium reception and client suite.
• Events & hospitality support - assist with internal events, lunches, and meetings, delivering seamless food and beverage service.
• Meeting room management - ensure all client-facing spaces are fully prepared, well-stocked, and ready for use.
• Premium office standards - uphold clear-desk policies and maintain a refined office environment.
• Colleague support - welcome and orientate new starters, set up workstations, and provide general support.
• Workplace coordination - update seating plans, facilitate desk moves, and ensure minimal disruption.
• Operational administration - oversee post distribution, courier coordination, confidential waste, and stationery audits.
• Equipment audits - carry out daily checks on AV, catering, and office systems, reporting issues as needed.

Qualifications

• A polished, professional appearance and excellent communication skills.
• A warm, intuitive, and service-driven approach with exceptional attention to detail.
• Discretion and professionalism when handling sensitive or confidential matters.
• The ability to stay calm and composed under pressure.
• A proactive, flexible, and collaborative mindset, willing to support occasional early starts or later finishes.

About the firm

The organisation is a progressive, UK-listed legal and professional services business. They operate under a forward-thinking corporate structure, moving away from the traditional partnership model. They partner with global brands, FTSE 100 companies, private businesses, and individuals, delivering legal and professional services with clarity, accessibility, and efficiency.

If you\'re passionate about client service and thrive in a premium, professional setting, TSR Legal would love to hear from you. Apply today to join this exceptional Front of House team.