Office Coordinator

Career Legal; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing property lettings and management business is seeking a proactive Office Coordinator to manage daily administrative operations. This fully office-based role involves oversight of documentation, reporting, and coordination with tenants, landlords, and contractors to ensure smooth communication. Ideal candidates will have experience in property management and possess excellent organisational and communication skills. ARLA Level 3 certification is necessary. This role is critical for business efficiency, ensuring tasks are completed accurately and timely.

Qualifications

• Proven experience as an Office Manager, Administrator, Property Coordinator, or similar role.
• Experience in property lettings, property management, or real estate admin is highly advantageous.
• Ability to work independently and manage workload effectively in a remote environment.

Responsibilities

• Oversee daily administrative operations across two property-related businesses.
• Manage documentation, tenancy files, contracts, compliance records, and property information.
• Prepare regular reports for the Director, including portfolio performance and tenancy updates.

Skills

Organisational abilities

Multitasking

Written and verbal communication skills

Problem-solving

Attention to detail

Education

ARLA Level 3 in Property Management and Lettings or equivalent

Tools

Google Workspace

MS Office

CRM/property management systems

Spreadsheets

Reporting tools

Job description

My client, a fast-growing property lettings and management business, are seeking a proactive and detail-oriented Office Coordinator to take full ownership of daily administrative tasks, reporting, coordination, and operational support. This role is critical to ensuring that the business runs efficiently and that property management tasks are completed accurately and on time.

This position is fully office-based, 5 days per week.

Key Responsibilities

• Oversee daily administrative operations across two property-related businesses
• Manage documentation, tenancy files, contracts, compliance records, and property information
• Prepare regular reports (daily, weekly, monthly) for the Director, including portfolio performance, tenancy updates, maintenance status, and financial summaries
• Coordinate with tenants, landlords, and contractors to ensure smooth communication
• Assist with onboarding new properties, listing details, tenant screening, and reference checks
• Maintain calendars, schedule appointments, and organise virtual meetings
• Track and follow up on pending tasks to ensure deadlines are met
• Support bookkeeping functions (invoice tracking, payment reminders, expense logs – full accounting not required)
• Maintain CRM / property management system and ensure data accuracy
• Handle general admin tasks including email management, document creation, and digital filing
• Provide operational support as needed to streamline processes and improve overall efficiency

Requirements

• ARLA Level 3 in Property Management and Lettings or equivalent
• Proven experience as an Office Manager, Administrator, Property Coordinator, or similar role
• Experience in property lettings, property management, or real estate admin is highly advantageous
• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to work independently and manage workload effectively in a remote environment
• High proficiency with digital tools: Google Workspace or MS Office, CRM/property management systems, spreadsheets, reporting tools
• Strong attention to detail and ability to manage time-sensitive tasks
• Problem-solver with a proactive, “can-do” attitude

Preferred Skills

• Experience preparing operational or management reports
• Familiarity with UK lettings regulations (beneficial but not required)
• Basic bookkeeping or financial admin experience
• Ability to improve or implement office systems and processes

Please apply today for immediate consideration!