Office Administrator

Barnsley College; Barnsley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local educational institution is seeking an Office Administrator to provide efficient administrative and sales support. The role includes managing customer enquiries, filing, order entry, and liaising with various departments. The candidate should have basic computer literacy, attention to detail, and a customer service mindset. This role provides an opportunity for skill development within a fast-paced sales environment.

Benefits

Opportunity for progression

On-site training

Responsibilities

• Perform general office administration duties, including filing, data entry, and document management.
• Maintain accurate and up-to-date records for customers, suppliers, quotations, and orders.
• Manage incoming and outgoing correspondence (email, post, and phone calls).
• Order office supplies and maintain office stock levels.
• Ensure office systems and procedures are followed consistently.
• Act as a point of contact for customers regarding order status and basic enquiries.
• Liaise with internal departments to ensure timely order fulfilment.
• Assist with customer service tasks to support the sales function.
• Arrange courier bookings for outgoing deliveries and collections.
• Prepare shipping documentation where required.

Skills

Basic computer literacy (Microsoft Word, Excel, Outlook)

Strong attention to detail and accuracy

Good written and verbal communication skills

Organisational and time management abilities

Ability to follow instructions and learn quickly

Customer service mindset and professionalism

Basic numeracy skills for data and order entry

Willingness to learn about sales processes and office systems

Teamwork and ability to work collaboratively

Reliability, punctuality, and a proactive attitude

Education

Level 2 qualification in Customer Service

Job description

The Office Administrator provides efficient administrative and sales support by managing filing, quotation and order entry, courier coordination, and customer enquiries. This role ensures smooth day-to-day office operations and supports the sales team in delivering accurate and timely service to customers. Main duties will include:

• Perform general office administration duties, including filing (electronic and paper-based), data entry, scanning, and document management
• Maintain accurate and up-to-date records for customers, suppliers, quotations, and orders
• Manage incoming and outgoing correspondence (email, post, and phone calls)
• Order office supplies and maintain office stock levels
• Ensure office systems and procedures are followed consistently
• Act as a point of contact for customers regarding order status, delivery information, and basic enquiries
• Liaise with internal departments (warehouse, accounts, sales) to ensure timely order fulfilment
• Assist with customer service tasks to support the sales function
• Arrange courier bookings for outgoing deliveries and collections
• Enter courier details into relevant systems, including tracking information
• Prepare shipping documentation where required
• Communicate with couriers regarding delivery schedules, delays, or issues
• Track deliveries and follow up on any delivery-related queries

This role offers the opportunity to develop a broad skill set within a fast-paced sales environment, with potential for progression into sales administration, or office management roles as experience and performance grow. Training to be completed on-site and at Barnsley College, completing a Level 2 qualification in Customer Service.

• Basic computer literacy (Microsoft Word, Excel, Outlook)
• Strong attention to detail and accuracy
• Good written and verbal communication skills
• Organisational and time management abilities
• Ability to follow instructions and learn quickly
• Customer service mindset and professionalism
• Basic numeracy skills for data and order entry
• Willingness to learn about sales processes and office systems
• Teamwork and ability to work collaboratively
• Reliability, punctuality, and a proactive attitude
• Driving licence preferred but not essential

BAPP Industrial Supplies UK Ltd is a family-run distributor of industrial fasteners, tools, and health & safety equipment, established in 1972, serving construction, engineering, and offshore sectors with extensive stock, fast delivery via a large vehicle fleet, and ISO‑certified operations from their Barnsley, UK base. They are known for being the UK's largest independent fastener supplier, offering quality products, custom solutions, and strong customer service with significant stock holdings.