Ocean Import Operator

Top Talent Recruit; Basildon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics firm is looking for an Ocean Import Operator in Basildon. The ideal candidate will have excellent computer literacy, a good understanding of Excel, and problem-solving skills. Responsibilities include data entry, customer communication, and ensuring shipment information is accurate. This position requires attention to detail and a customer-friendly approach.

Qualifications

• Excellent level of computer literacy.
• Good understanding of Excel is required.
• Experience in Imports from China & Far East would be beneficial.

Responsibilities

• Data Entry - Add customer shipments and enter cargo detail into internal database.
• Work closely with customer service team to identify any shipments with special requirements.
• Communicate with customers, send delay notices, and answer email queries.

Skills

Problem solving

Communication skills

Attention to detail

Customer service

Tools

Microsoft Office

Excel

Job description

Overview

Our client, a freight forwarder is looking for an Ocean Import Operator to join their office in Basildon.

Key attributes

• Enthusiastic and engaging personality
• Good problem solving skills
• Able to offer support to existing export service team
• A high level of accuracy and attention to detail
• Customer friendly approach

Ideal candidate

• Excellent level of computer literacy
• Good understanding of Excel is required
• Familiar with Microsoft Office & Teams
• Experience in Imports from China & Far East would be beneficial
• Self-motivated with willingness to take responsibility & good organisational skills
• Good communication skills both written and verbal

Key Tasks / Responsibilities

• Data Entry - Add customer shipments and enter cargo detail / shipment information into our internal database
• Work closely with customer service team to identify any shipments with special requirements, quotations etc. and ensure any customer requests are adhered to.
• Communicate with customers as and when required, send delay notice and answer any email queries relating to shipments.
• Rating and invoicing of files
• Ensure all file data is accurate and up to date before handing over manifests to warehouse