Nurse Manager (Pagination Products)

Fletchers Solicitors; Leeds; Hybrid; GBP 39,000 - 47,000; Full time

Job summary

A leading law firm in the UK seeks a Nurse Manager to oversee the performance of clinical nurse pagination teams across multiple locations including Leeds. Responsibilities include ensuring compliance with service levels, supporting employee development through training, and collaborating with management to drive operational improvements. Ideal candidates will possess strong medico-legal experience and a minimum of 2 years' as a nurse analyst. This role offers competitive salary, flexible working options, and a comprehensive benefits package.

Benefits

Competitive salary

35 days holiday a year including bank holidays

Bonus scheme

Pension scheme with tax-efficient salary sacrifice

Life Assurance Policy

Medicash policy for medical expenses

Enhanced maternity/paternity schemes

Flexible working environment

Monthly voucher awards

Qualifications

• Strong medico-legal experience is essential.
• Candidates must have at least 2 years’ experience as a nurse analyst.
• Ability to manage and lead effectively is crucial.

Responsibilities

• Assist in managing Senior Nurses and their pagination teams.
• Ensure teams meet financial objectives and service levels.
• Support with training and development needs of nurse analysts.
• Work with other managers to evaluate efficiency of processes.

Skills

Medico-legal experience

Leadership

Organisational skills

Analytical skills

Communication skills

Education

Nurse analyst experience (minimum 2 years)

Tools

Microsoft Office (especially Excel)

Job description

Nurse Manager (Pagination Products)

Salary: up to 46,750k DOE

Location: Southport / Manchester / Liverpool / Leeds / Hybrid

The successful candidate will assist the HoD in managing and leading the day to day running of the clinical nurse pagination teams to ensure timely provision of high-quality pagination products to all customers. To also identify and deliver training through the department and assist with quality recruitment into the teams as and when necessary.

In return Fletchers can offer :

• Competitive salary
• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th,and 9thfull year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some Dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
• Monthly voucher awards

Medical Law Service part of Fletchers Group Solicitors :

Medical Law Service part of Fletchers group is a rapidly growing law firm specialising in personal injury and clinical negligence law. We have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries.

Fletchers Group is an inclusive employer with a diverse work force, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.

Main Responsibilities for the role :

• To assist in managing and leading the Senior Nurses and their respective pagination teams’performance against Key Performance Indicators and product delivery Service Level Agreement’s.
• Management of the Senior Nurses and their respective pagination teams by use of relevant management information (MI), including reviewing, analysing and reporting as and when necessary on performance, (weekly and ad hoc), to the HoD and MD of MLS.
• Ensure that the teams / department meet their financial objectives / fees budget.
• Work with the Quality Auditor to monitor standards and consistency.
• Highlight and deliver training and assist in development needs of the nurse analysts.
• Support and work closely with HoD, Process Improvement Manager, Operations Manager and Managing Directorof MLS, evaluating the efficiency of pagination processes and improve in line with organisational objectives as and when needed.
• Revise and / or formulate policies and promote their implementation.
• Ensure that the nurse pagination teams remain compliant by conforming to established operational regulations.
• Assist the HoD with management and growth of the nurse pagination teams.
• Assist the HoD and MD of MLS with the external proposition.
• Promoting and assisting with implementation of evolving AI tools across the teams.

The ideal candidate will have :

• Strong medico-legal experience.
• Minimum of 2 years’ as a nurse analyst.
• Experience of leading and managing effectively.
• Be highly motivated, organised, and proactive and have precise and high-level attention to detail.
• Display a high level of analytical skills.
• Strong communication skills with the ability to be able to disseminate information with attention to detail and accuracy.
• Successful project delivery.
• Proven successful track record of understanding business requirements and the key performance MI required to support ongoing business improvement & business continuity.
• Ability to work with and influence stakeholders.
• Proficiency with Microsoft Office package, including advanced level knowledge of Excel.

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

• Location : Southport / Manchester / Liverpool / Leeds / Hybrid
• Salary : up to 46,750k DOE
• Department : MLS
• Closing Date : Fri, 30 Jan 2026