Norwegian speaking Client Service Coordinator (Finance)

Language Matters Recruitment Consultants Ltd; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A financial services company is seeking a Norwegian-speaking Client Service Coordinator to join their team in Canary Wharf, London. You will provide exceptional customer support while collaborating with the sales team and managing client relations. This is a junior role with opportunities for career growth in a rewarding work environment. A competitive benefits package and visa sponsorship are offered.

Benefits

Generous benefits package

Visa sponsorship

Relocation package

Qualifications

• Fluent in Norwegian and English, both written and spoken.
• Experience in client service roles within the financial or banking sector is desirable.
• Demonstrable problem-solving skills and a strong customer focus.
• Excellent communicator, comfortable dealing with high level executives.

Responsibilities

• Collecting all relevant information from clients to set up new accounts.
• Build relationships with clients within the banking sector.
• Collaborate with the Nordic Sales team and the investment advisor.
• Ensuring all clients’ reports are accurate and dealt with effectively.

Skills

Fluent in Norwegian

Fluent in English

Analytical skills

Organisational skills

Communication skills

Education

Degree in finance, banking or economics

Job description

A Norwegian speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator will be in the front line of maintaining and developing the Norwegian clienteles by advising the company’s products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.

Responsibilities

• Collecting all relevant information from clients to set up new accounts
• Build relationships with clients within the banking sector and assist with administrative duties
• Collaborate with the Nordic Sales team and the investment advisor to manage the daily workload
• Ensuring all clients’ reports are accurate and are being dealt with effectively and in a timely manner

About you

The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm (there is no hybrid scheme with working from home option). A generous benefits package is offered! They do offer visa sponsorship and a relocation package.

Profile

• Required to be fluent in Norwegian and English, both written and spoken
• Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable
• Degree within finance, banking or economics
• Demonstrable problem-solving skills and a strong customer focus
• Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism

To apply, please send your CV in English and in Word format to Marie-Anne.

languagematters is acting as an employment agency in relation to this vacancy