North UK Soft Services Ops Manager – Cleaning Leader

Compass Group; United Kingdom; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading facilities management company is seeking an Operations Manager for the North UK. The role involves overseeing multiple cleaning contracts, ensuring service excellence, and leading site teams. Key qualifications include 5+ years in cleaning operations management, strong communication skills, and a full UK driving licence. The position offers competitive salary, car allowance, and opportunities for growth in a dynamic environment.

Benefits

Competitive salary up to £50,000

Company car or car allowance

Private Healthcare

Laptop and phone

Flexible working environment

Qualifications

• Minimum 5 years’ experience managing multi-site or multi-client cleaning operations.
• Strong understanding of cleaning standards, processes, and compliance.
• Proven experience managing budgets and teams across multiple locations.
• Excellent communication, organisational, and leadership skills.
• Full UK driving licence and willingness to travel.

Responsibilities

• Oversee day-to-day operations of multiple cleaning contracts across the North UK.
• Build and maintain strong client relationships, ensuring service excellence.
• Lead, coach, and support site-based teams to deliver high standards consistently.
• Monitor performance, budgets, and compliance with health & safety standards.
• Identify opportunities for service improvements and efficiencies.
• Support tendering, mobilisations, and business development activities.
• Contribute to wider soft services delivery.

Skills

Cleaning operations expertise

Client relationship management

Leadership skills

Budget management

Health & safety compliance

Job description

A leading facilities management company is seeking an Operations Manager for the North UK. The role involves overseeing multiple cleaning contracts, ensuring service excellence, and leading site teams. Key qualifications include 5+ years in cleaning operations management, strong communication skills, and a full UK driving licence. The position offers competitive salary, car allowance, and opportunities for growth in a dynamic environment.