NMR Technical Support Engineer (Hybrid | Global Training)

Materials Analysis; High Wycombe; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading technical support provider is looking for a Technical Support Specialist NMR in High Wycombe. This role offers the opportunity to provide expert-level technical support and training across NMR product lines. You will travel internationally to deliver onsite support for technical escalations and training. The ideal candidate is self-motivated, excels at problem-solving, and is passionate about customer service. The position includes a hybrid work model with various employee benefits such as health insurance and a pension plan.

Benefits

Annual leave: 25 days plus bank holidays

Employee Assistance Programme

Private health insurance

Car salary exchange scheme

Pension plan

Share incentive plan

Qualifications

• Experience with NMR hardware and theory.
• Strong technical support skills.
• Ability to design and deliver training.

Responsibilities

• Provide high-level onsite technical support for escalations.
• Act as primary technical contact for the product range.
• Support training for engineers and customers.

Skills

NMR hardware and theory

Problem-solving

Training delivery

Database

Jira

Linux

Java

Education

Relevant Engineering or Science degree

Job description

A leading technical support provider is looking for a Technical Support Specialist NMR in High Wycombe. This role offers the opportunity to provide expert-level technical support and training across NMR product lines. You will travel internationally to deliver onsite support for technical escalations and training. The ideal candidate is self-motivated, excels at problem-solving, and is passionate about customer service. The position includes a hybrid work model with various employee benefits such as health insurance and a pension plan.