Night-time Concierge – Luxury Student Living

Vita Student; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury student accommodation provider in Cardiff is seeking a Night-Time Customer Service Assistant to maintain high standards and provide exceptional service. The role involves night shifts from 9pm to 6am, focusing on cleanliness and resident assistance. Candidates should have strong customer service experience and a proactive approach to maintenance. Competitive hourly rates and valuable employee perks include paid holidays, a birthday off, and access to various lifestyle benefits, all within a supportive work environment.

Benefits

28 days paid holiday

Birthday off work

Access to Perkbox

Royal London Pension contribution

Parties and events

Recognition programmes

Career development opportunities

24/7 Employee Assistance

Qualifications

• Experience in delivering premium customer service.
• Hands-on approach to cleanliness in communal areas.
• Strong communication skills, with a preference for multi-lingual abilities.

Responsibilities

• Provide exceptional customer service to residents.
• Maintain cleanliness of shared spaces during night shifts.
• Handle enquiries and deliver solutions to resident issues.

Skills

Customer service expertise

Cleaning and upkeep

Technology proficiency

Job description

A luxury student accommodation provider in Cardiff is seeking a Night-Time Customer Service Assistant to maintain high standards and provide exceptional service. The role involves night shifts from 9pm to 6am, focusing on cleanliness and resident assistance. Candidates should have strong customer service experience and a proactive approach to maintenance. Competitive hourly rates and valuable employee perks include paid holidays, a birthday off, and access to various lifestyle benefits, all within a supportive work environment.