Night Shift Supervisor

DHL; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global logistics leader in Manchester is seeking a Night Shift Supervisor to oversee operations at Piccadilly Station. This role involves managing a team, ensuring safety compliance, and coordinating train logistics. The ideal candidate will have previous experience in operational roles, strong leadership skills, and the ability to thrive in a fast-paced environment. The position offers 25 days of annual leave, a pension scheme with substantial contributions, and other benefits including on-site parking and health support.

Benefits

Free on-site parking

25 days annual leave

Generous pension scheme

Free confidential GP consultations

Retail and lifestyle discounts

Qualifications

• Previous operational experience managing a team is essential.
• Strong ability to deliver results in a fast-paced environment.
• Effective team interaction and reporting skills.

Responsibilities

• Manage and supervise a team during the night shift.
• Coordinate train loading and unloading activities.
• Track and analyse shift performance metrics.

Skills

Operational management

Team leadership

Communication skills

Motivation skills

Job description

Night Shift Supervisor – Manchester Piccadilly Station

Position: Night Shift Supervisor

Location: Manchester Piccadilly Station

Work pattern: Any 5 from 7 (Weekdays and weekends included)

Shift Pattern: Night shift – 22:00‑05:30

Contract Type: Permanent (Full-Time)

Are you ready to lead the night shift at DHL Supply Chain in Manchester Piccadilly Station? We're on the lookout for a Night Shift Supervisor who's energetic and ready to make logistics exciting! Join our team, manage a fantastic crew, and ensure our operations run smoothly while having a great time. If you love a fast‑paced environment and want to be part of a global logistics leader, we want to hear from you!

A TYPICAL DAY MAY INVOLVE

• Manage and supervise a team of 5 workers during the night shift.
• Oversee the stripping and re‑loading of trains, including removing rubbish and restocking confectionery items (sandwiches, tea/coffee, drinks)
• Report and investigate workplace incidents, escalating non‑compliance issues with safety regulations as necessary
• Communicate and align team objectives and KPIs, ensuring understanding and tracking of performance metrics
• Maintain a detailed spreadsheet tracking stripped and re‑loaded trains, along with outstanding tasks
• Coordinate with Avanti for train movements and ensure DHL drivers correctly load items onto the trains
• Track and analyse shift performance metrics, including productivity, attendance, overtime, error rates and discuss deviations with Frontline Leadership
• Conduct regular meetings for performance reviews, safety confirmations and critical analysis, fostering continuous improvement and engagement within the team
• Complete temperature records for food safety and maintain logs for beginning and end of day activities, as well as defrost logs for frozen food

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous operational experience, managing a team of operatives is essential
• Knowledge of the aviation or travel industry is desirable
• Excellent communication skills for effective team interaction and reporting
• Audit experience is advantageous, however, training will be provided
• Proven ability to manage people effectively and lead by example in timekeeping and punctuality
• Strong motivational skills to inspire and energise the team
• Ability to deliver results within a fast paced environment

WHY JOIN US?

• Free on‑site parking
• 25 days annual leave
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more (link shown for reference)

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 5th January (to cover the Christmas period).