Night Porter — Secure, Welcoming Overnight Guest Service

Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott; Mere Brow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prestigious country house hotel in Mere Brow seeks a Night Porter to ensure the safety and comfort of guests overnight. This varied role includes welcoming guests, managing check-ins, and conducting security checks. Candidates should be reliable, proactive, and have experience in reception duties. Join a passionate team in a beautiful setting, enjoying competitive pay and opportunities for development.

Benefits

Competitive pay

Opportunities for development

Supportive team environment

Qualifications

• Experience in reception duties, knowledge of PMS is a plus.
• Reliable with excellent timekeeping.
• Flexible and enthusiastic.
• Polite, approachable, and professional.

Responsibilities

• Provide a professional welcome to late-arriving guests.
• Handle check-in and check-out procedures during night hours.
• Monitor premises with regular patrols to ensure safety.
• Respond to guest enquiries and room service requests.
• Assist with early morning setups for breakfast or events.
• Carry out light cleaning duties in public areas.
• Complete night audit procedures and prepare handovers.
• Respond to emergencies or alarms in line with hotel procedures.
• Ensure all exits, doors, and windows are secure overnight.

Skills

Reception duties

Problem-solving

Attention to detail

Politeness

Professionalism

Job description

A prestigious country house hotel in Mere Brow seeks a Night Porter to ensure the safety and comfort of guests overnight. This varied role includes welcoming guests, managing check-ins, and conducting security checks. Candidates should be reliable, proactive, and have experience in reception duties. Join a passionate team in a beautiful setting, enjoying competitive pay and opportunities for development.