Night Porter, Hotel Du Vin

Hotel Du Vin; Cambridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

A renowned hotel in Cambridge seeks a Night Porter to oversee operations from sundown to sunrise. Responsibilities include managing the Food & Beverage Department, assisting guests, and ensuring cleanliness. Candidates should have relevant experience and be prepared for night shifts. The role offers flexible patterns and opportunities for career progression. A range of employee benefits is provided including dining discounts and discounted room rates.

Benefits

Discounted staff room rates

Dining discounts

Apprenticeship programs

Cycle to work scheme

Healthcare plans

Qualifications

• Experience in a similar role is beneficial.
• Night shift experience is essential.

Responsibilities

• Managing the Food & Beverage Department during the night.
• Welcoming guests and assisting with luggage.
• Ensuring public areas are clean and prepared for the next day.
• Dealing with guest inquiries and carrying out nightly health and safety audits.

Skills

Communication skills

Organization skills

Customer service

Job description

Night Porter, Hotel du Vin

Rate of Pay / Hours: £12.67 per hour, 20 hours per week

Type of Contract: Permanent

Location: Cambridge

Role Overview

The Night Porter is responsible for overseeing the hotel operations from sundown to sunrise. This hands-on role involves managing guest expectations and maintaining the standards of the brand.

Key Responsibilities

1. Managing the Food & Beverage Department during the night.
2. Welcoming guests and assisting with luggage.
3. Ensuring public areas are clean and meeting spaces are prepared for the next day.
4. Dealing with guest inquiries and carrying out nightly health and safety audits.
5. Maintaining excellent communication and organization skills.

Requirements

Experience in a similar role is beneficial. Night shift experience is essential.

Additional Information

We operate 7 days a week, 365 days a year, offering flexible shift patterns. Opportunities for career progression include Night Supervisory and Assistant Night Management roles.

Benefits

• Discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality.
• Discounted friends and family room rates.
• Dining discounts, apprenticeship programs, high street discounts, cycle to work scheme, healthcare plans, referral schemes, and more.
• Complimentary stays on anniversaries, wellness activities, and support programs.

Our Sustainability Goals

• Using 100% renewable energy.
• Recycling at least 70% of waste.
• Eco-friendly cleaning systems.
• Volunteer opportunities for sustainable charities.

If interested, click Apply Now. Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified candidates.