Night Porter: Guest Service & Night Audit Expert

Elite Venue Selection; England; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading hospitality provider in Southampton is seeking a Night Porter to join their team at a prestigious 113-bedroom hotel. The role involves welcoming late arrivals, conducting night audits using Opera Cloud, and addressing guest enquiries. The hotel offers various benefits including an attractive salary, career development opportunities, and significant discounts on stays and food. Ideal candidates will possess strong communication skills and the ability to work during the night. Enjoy a vibrant work environment in a charming setting.

Benefits

Attractive salary

Career development opportunities

Significant staff discount rates

50% discount off food and drink

Friends and family hotel stay discounts

Reduced membership at our Leisure clubs

Free meals on duty

Employee referral scheme

Free Uniform

Up to 28 days holiday

Auto enrolment pension scheme

Qualifications

• Strong communication and customer service skills.
• Ability to work night shifts and handle emergencies.
• Experience with hotel management systems is preferred.

Responsibilities

• Welcoming any late arrivals and checking guests in and out.
• Running the night audit using our internal system (Opera Cloud).
• Answering the telephone and addressing any enquiries.

Job description

A leading hospitality provider in Southampton is seeking a Night Porter to join their team at a prestigious 113-bedroom hotel. The role involves welcoming late arrivals, conducting night audits using Opera Cloud, and addressing guest enquiries. The hotel offers various benefits including an attractive salary, career development opportunities, and significant discounts on stays and food. Ideal candidates will possess strong communication skills and the ability to work during the night. Enjoy a vibrant work environment in a charming setting.