Night Porter

LGH Hotel Management Ltd; Preston; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality company in Preston seeks a Night Porter to manage guest services during night shifts, maintain safety protocols, and support hotel staff. Ideal candidates will have experience in a hotel environment, excellent customer service skills, and strong communication abilities. The role offers flexible hours with a competitive benefits package including employee discounts and support programs.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Free meals on duty

Free parking

Qualifications

• Previous experience working in a hotel or similar environment, preferably in a night porter role.
• A good understanding of safety and security procedures.
• Friendly, professional demeanor.

Responsibilities

• Manage guest requests promptly and professionally.
• Maintain security and safety procedures throughout the night.
• Perform regular security checks to keep the hotel safe.

Skills

Excellent customer service skills

Strong communication

Ability to remain calm under pressure

Organizational skills

Job description

Night Porter

Preston Leyland Hotel, Signature Collection By Best Western

The Opportunity

Are you reliable and responsible? We're looking for a Night Porter to ensure our hotel runs smoothly during the night shift.

What You'll Do:

• Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
• Safety First: Maintain security and safety procedures throughout the night.
• Cleaning: Cleaning and maintaining the general standards of the public areas
• Security Checks: Perform regular security checks to keep our hotel safe.
• Support Staff: Provide general support to hotel staff during the night shift.
• Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
• Food & Beverage Service: Serve food and beverages to guests when required.
• Emergency Response: Manage any emergency situations that occur.
• Reporting: Prepare reports for senior management as required.
• Work 3 nights a week
• Contract is for 24hrs
• 10.30pm - 07.00am

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience working in a hotel or similar environment, preferably in a night porter role.
• Excellent customer service skills and a friendly, professional demeanor.
• Strong communication and interpersonal skills.
• A good understanding of safety and security procedures.
• The ability to remain calm and composed in high-pressure situations.
• A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
• Good organizational skills and attention to detail.

Hotel

Our Preston Leyland Hotel, which has a total of 93 bedroomsis positioned and only a minute from the M6 motorway J28 and just 30 minutes from Manchester, Liverpool, Blackpool, and the southern edge of the Lake District. Three airports are within close distance to the property, which makes the Preston Hotel an attractive location for delegates traveling across the UK.

About us

Looking for an exciting career in the hospitality industry? Look no longer than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.