Night Porter

Perle Hotels Ltd; Portree; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality group in Scotland is seeking a Night Porter for their hotels in Portree. The role is seasonal and involves welcoming guests and ensuring their comfort during night shifts. Candidates should demonstrate a polite demeanor and the ability to work independently. Benefits include an hourly rate of £13.50, a housing allowance, employee discounts, and meals during shifts. Suitable for those who thrive in a customer-focused environment.

Benefits

Company pension scheme

Free gym access

Meals provided

Subsidised staff accommodation

Employee Assistance Programme

Refer a friend bonus

Employee discounts

Uniform provided

Qualifications

• Professional and polite manner focused on guest service.
• Confidence in making independent decisions.
• Strong work ethic with high service standards.

Responsibilities

• Welcome and assist guests during the night.
• Handle guest queries and issues effectively.
• Ensure the smooth running of the hotel overnight.

Skills

Guest service focus

Calm under pressure

Problem-solving skills

Ability to work independently

Tools

Stayntouch

Lightspeed

Job description

Perle Hotels Ltd is recruiting a Night Porter to join the teams at The Bosville, Marmalade, and Bracken Hide Hotels in Portree, Isle of Skye.

This is a seasonal, full time role working 40 hours per week, five days out of seven, Monday to Sunday.

This is a guest facing position and an important one, as you will often be the sole member of staff on duty overnight and the first point of contact for guests.

The role

• As Night Porter, you will welcome and assist guests during the night, ensuring they feel safe, comfortable, and well looked after.
• You will handle guest queries and issues professionally and calmly, using your initiative and problem solving skills.
• You will carry out overnight duties to support the smooth running of the hotel and ensure standards are maintained.
• You will be comfortable working alone and managing multiple tasks in a quiet but responsible environment.

What we are looking for

• A professional, polite, and friendly manner with a genuine focus on guest service.
• Confidence working independently and making decisions when required.
• Ability to remain calm and organised, particularly when under pressure.
• A strong work ethic and pride in delivering a high standard of service.
• Previous experience using Stayntouch or Lightspeed systems is beneficial but not essential.

What is on offer

• Hourly rate of £13.50, plus a £1.00 per hour housing allowance if subsidised staff accommodation is not required.
• Company pension scheme.
• Free 24 hour access to Skye Gym.
• Meals provided while on shift.
• Heavily subsidised staff accommodation, subject to terms and availability.
• Employee Assistance Programme.
• Refer a friend bonus.
• Employee discounts and friends and family discounted hotel rates across the group.
• Uniform provided.

Location

This role is based in Portree, Isle of Skye, across The Bosville, Marmalade, and Bracken Hide Hotels.

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