Night Porter

Malhotra Group PLC; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Part time

Job summary

A boutique hotel group in Newcastle upon Tyne is seeking a Night Porter/Auditor to ensure smooth overnight operations. Responsibilities include welcoming guests, maintaining safety and cleanliness, and handling inquiries. The ideal candidate is calm, friendly, and professional, with good basic computer skills. This role offers flexible shifts, with both full-time and part-time options available.

Benefits

28 days holiday

25% discount in all of our bars, pubs and restaurants

Progression opportunities

Employee assistance programme

Qualifications

• Previous experience is not essential, but you should have a friendly, calm and professional demeanor.
• Ability to work alone, handling guest inquiries or requests.

Responsibilities

• Welcoming late arrivals and assisting with late check-ins.
• Maintaining safety, security, and cleanliness of the hotel during the night.
• Supporting light cleaning duties and conducting regular checks.
• Handling guest enquiries or requests professionally.

Skills

Friendly demeanor

Calm under pressure

Basic computer skills

Job description

Overview

Location: Grey Street Hotel

Hours: Night shifts (e.g., 11pm–7am). Full and Part-Time available including weekends.

Are you a calm, responsible individual who takes pride in delivering excellent customer service, even in the quietest hours? We are looking for a Night Porter/Auditor to join our team and help ensure the smooth running of the hotel overnight.

Located on Grey Street in Newcastle City Centre, our stunning 49 bedroom Boutique hotel offers luxurious accommodation for our guests.

Responsibilities

• Welcoming late arrivals and assisting with late check-ins and early check-outs.
• Maintaining the safety, security, and cleanliness of the hotel during the night.
• Supporting with light cleaning duties and conducting regular floor and security checks.
• Handling guest enquiries or requests professionally and efficiently.

Qualifications

• Previous experience is not essential, but you should be friendly, calm and professional with basic computer skills and the ability to work alone.

What’s In It For You

• 28 days holiday
• 25% discount in all of our bars, pubs and restaurants
• Progression opportunities
• Employee assistance programme