Night Porter

Focus Hotels Management Limited; Derry/Londonderry; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading hospitality group in Derry is seeking a Night Porter to ensure the safety and security of guests and the hotel during night shifts. You'll conduct security checks, prepare breakfast for guests, and handle any guest issues with courtesy. Ideal candidates should have a passion for hospitality, with personality prioritized over experience. Join a dedicated team in a beautiful setting and start your journey today.

Benefits

Employee of the Month / Year

Accommodation & Food Discounts

Use of hotel leisure facilities

Free staff meals

Company Group Pension

Qualifications

• Must be over the age of 18.
• Personality and passion for hospitality are essential.

Responsibilities

• Ensure safety and security of hotel guests at night.
• Conduct regular security checks.
• Prepare breakfast and assist guests.

Skills

Exceptional guest experience

Strong security awareness

Problem-solving skills

Communication skills

Job description

Who are we?

Situated in a beautiful setting in Derry City with panoramic views of the river Foyle and only steps away from the famous city walls, shops, bars, restaurants.

Facilities include 158 bedrooms, extensive conference & banqueting facilities for up to 450 guests, a leisure centre with swimming pool, jacuzzi, steam room and gym, Thompson's on the River Restaurant, Coppin's Bar and secure car parking.

What is in it for you?

• Employee of the Month / Employee of the Year
• Staff Rates – Accommodation / Rooms – Food & Beverage Discounts
• Use of the hotel leisure facilites
• Staff Training
• AXA Insurance Discounts
• Company Group Pension
• Reward & Recognition incentives from Head of Department
• Free staff meals while on shift

A day in the life of…

As a Night Porter you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will also help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner.

Based in the City Hotel Derry you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

Candidates must be over the age of 18. To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At The City Hotel we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Interested? Click apply and start your journey with The City Hotel Derry today. Your dream job awaits…