Night Manager - Elevate 5-Star Service & Overnight Safety

HWSOF-Front Office; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prestigious hotel in Greater London is looking for a Night Manager to oversee overnight operations. The ideal candidate will lead the night team, ensuring high standards of customer service and safety. Excellent communication skills, attention to detail, and experience in a 5-star hotel are essential. The position offers competitive salary, opportunities for career growth, and a comprehensive benefits package, including free meals and employee discounts.

Benefits

Competitive salary

28 days holiday, enhanced after 5 years

Free meals on duty

Uniform provided and dry cleaned

Employee discounts

Christmas gifts and employee parties

Cycle 2 work scheme

Life assurance scheme

Qualifications

• Experience in a similar role within a 5-star hotel is a significant advantage.
• Maintaining high standards and exceptional service.
• Ability to perform under pressure.

Responsibilities

• Oversee the hotel’s overnight operations.
• Deliver exceptional customer service.
• Ensure hotel security throughout the night.
• Manage and respond to incidents or accidents.
• Conduct health and safety checks.

Skills

Excellent communication and interpersonal skills

Attention to detail

Strong leadership abilities

Proactive problem-solving

Adaptability

Tools

Micros PMS

Opera PMS

Job description

A prestigious hotel in Greater London is looking for a Night Manager to oversee overnight operations. The ideal candidate will lead the night team, ensuring high standards of customer service and safety. Excellent communication skills, attention to detail, and experience in a 5-star hotel are essential. The position offers competitive salary, opportunities for career growth, and a comprehensive benefits package, including free meals and employee discounts.