Night Crew Leader (Night Manager) - MOXY Bristol

Hotel Co 51; Bristol; On-site; GBP 33,000; Full time

Job summary

A leading hotel chain in Bristol is seeking a Night Crew Leader to manage night operations. Responsibilities include running the night audit, ensuring excellent guest experiences, and team management. Candidates should have experience in the service industry and be skilled communicators. This full-time position offers a gross salary of £32,314 and a range of benefits including discounted room rates and health plans.

Benefits

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity pay

Pension scheme

Annual holiday increasing to 33 days

Qualifications

• Experience within the service industry is essential.
• Experience of team management required.
• Knowledge of Food Safety & Licensing laws is a must.

Responsibilities

• Run the night audit and balance the day's business.
• Manage the night-to-night operation of the hotel.
• Provide customer service and handle guest relations.

Skills

High energy

Good with people

Skilled multi-tasker

Clear communicator

Tools

Opera

Micros

Job description

Overview

Night Crew Leader (Night Manager) - Moxy Bristol

This position is based on a full time contract.

Gross salary: £32314 per year

Responsibilities

• Running the night audit and balancing the days business
• Prepare the hotel for the following day
• Managing the night to night operation of the hotel
• Customer service, guest relations and creating positive guest experiences
• Building a team that delivers excellent service the Moxy way
• Managing Food & Beverage outlets the Moxy way
• Manage hotel room inventory and checking guests in/out the Moxy way
• Follow all food safety, licensing and health & safety policies to work safely
• Promote & support the Moxy brand and the Marriott Bonvoy loyalty program

Qualifications

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Know being relaxed isn't the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Must have Experience within the service industry
• Must have experience of team management
• Must have experience of a property management system such as Opera
• Knowledge of POS systems such as Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel & travel industry

Benefits

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)
• a personality assessment can be part of the recruitment process*

Note: The original description included additional corporate information about Hotel Co 51 and MOXY Hotels. This has been omitted from the refined description to focus on the role responsibilities, requirements, and benefits.