Night Concierge

Salvation Army Homes; England; On-site; GBP 22,000 - 26,000; Full time

Job summary

A housing support organization in the UK is seeking a Night Concierge to provide assistance in their supported housing service at Newhaven Foyer. The ideal candidate will engage with clients, ensuring their needs are understood and supported while contributing to key performance indicators and personal development opportunities. This full-time role offers unique benefits including annual leave, a birthday off, and a welcoming culture to foster growth. If you're dedicated to helping vulnerable individuals, this could be the opportunity for you.

Benefits

£100 starting bonus

Additional £250 after 6 months

Extra day off on birthday

High Street discount scheme

Pension with life assurance

Discounted private medical insurance

Occupational Sick Pay

Support for career development

Qualifications

• Confident and capable communicator not fazed by difficult situations.
• Ability to build trusting professional relationships.
• Experience working with homeless or vulnerable groups.
• Knowledge of community resources to support clients.

Responsibilities

• Get to know and build trust with clients.
• Provide accurate information relating to clients and services.
• Undertake necessary training identified by the Line Manager.
• Contribute to Key Performance Indicators for the service.

Skills

Collection

Customer Service

Communication

AC Maintenance

Job description

Exciting opportunity for a Night Concierge based in our supported housing service at Newhaven Foyer

At Salvation Army Homes we are dedicated to providing comprehensive good quality housing services support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge you will need to :

• Get to know and build the trust of our clients
• To acquire and provide up to date and accurate information relating to clients and the service as a whole.
• To undertake any necessary training / personal development identified by the Line Manager.
• To contribute the Key Performance Indicators set for Self Scheme and the wider association.

A Night Concierge will instinctively share our delivery values and behaviours loving your work helping people to thrive and always finding a way to be effective.

You will need to :

• Be a confident and capable communicator not fazed by difficult situations
• Be able to build trusting professional relationships and have a high level of resilience.
• Take an asset-based approach to empowering people to develop their skills strengths and talents.
• Have good knowledge or experience of working with homeless people and / or supporting vulnerable people or groups
• Understand or learn about community resources and organisations that can help our clients

About You

In return well give you access to some great benefits. These include :

• 100 when you start work plus 250 at 6 months service and another 250 at 12 months service
• 26 days annual leave rising to 31 days
• An extra day off on your birthday
• A High Street discount scheme (great savings both on and off-line)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

About Us

A registered social landlord andone of the leading providers of supported housing in the UK Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and / or experiencing homelessness.

Our aim is to work with individuals to build on their strengths creating person centred individualised strategies and plans that transform lives support recovery and enable positive order to succeed however we need the right people in place. Our workforce is one of our greatest assets but only by recruiting the very best can we continue to deliver comprehensive good quality housing services support and resettlement services to our residents. Thats where you come in.

As an equal opportunities employer Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age disability sex sexual orientation pregnancy and maternity race or ethnicity religion or belief gender identity or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

Key Skills

• Collection
• Customer Service
• C
• Communication
• Dcom
• AC Maintenance

Employment Type: Full-Time

Experience: years

Vacancy: 1