Night Concierge

SAHA; Bradley Stoke; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading supported housing provider in Bradley Stoke is seeking a Night Concierge to provide security and support for young residents. In this empathetic role, you will ensure safety through on-site overnight cover, monitoring of CCTV, and being a trusted contact for young people outside of support hours. Experience in housing, security, or support work is desirable. Join a team committed to transforming lives and creating safe environments for vulnerable individuals. Competitive salary and supportive work culture are offered.

Qualifications

• Experience in housing, security, or support work is desirable.
• Must have a caring attitude towards young people.
• Ability to create a safe and respectful environment.

Responsibilities

• Provide on-site overnight cover to keep the service safe.
• Be a trusted contact for young people outside support hours.
• Monitor CCTV, patrol grounds, and complete safety checks.
• Respond calmly to incidents while prioritizing safety.

Skills

Dependable

Empathetic

Calm under pressure

Job description

About The Role

Imagine this… It’s late at night at West Farm. Outside, the fields are quiet, but inside, a young person can’t sleep — anxiety is keeping them awake. You’re there, the calm and steady presence, ready to listen, reassure, and make sure the environment feels safe. You patrol the building, keep watch over the grounds, and deal calmly with anything that arises. Your presence means young people can rest,Hom you are always there to keep them safe.

As Night Concierge, you’re the guardian of both security and compassion, offering reassurance, responding to emergencies, and keeping the service safe overnight. You will assess the needs of our residents to offer support, building trust and help them throughout the night providing a safe space. You will engage and encourage residents to follow house rules and to avoid inappropriate behaviour.

What you’ll be doing

• Provide on‑site overnight cover to keep the service safe and secure.
• Be a trusted point of contact for young people outside of support hours.
• Monitor CCTV, patrol the grounds, and complete safety checks.
• Respond calmly to incidents, always prioritising safety and dignity.

About The Candidate

What we’re looking for

• Dependable, empathetic and calm under pressure.
• Experience in housing, security, or support work (desirable).
• Care about creating a safe, respectful environment for young people at night.

About The Company

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society — mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person‑centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce filho one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement services to our residents. That’s where you come in.

As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability učink physical, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.