Night Auditor: Seamless Night Service & Guest Care

Accor Hotels; Reading; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality group in Reading is seeking a Night Auditor who will welcome and care for guests from arrival to departure. The ideal candidate will possess excellent communication and strong organizational skills, ensuring guests enjoy a smooth and secure night environment. Responsibilities include managing guest inquiries, performing nightly audits, and processing wake-up calls. This position offers £13.33 per hour, alongside various benefits including free hotel stays and global discounts.

Benefits

Free night stays in UK hotels

Up to 30% discount in Accor Restaurants

Discounted hotel rates worldwide

Continuous development with Accor Academy

Qualifications

• 1 year experience in retail, hospitality or a customer-facing role.

Responsibilities

• Welcome guests and ensure their comfort during stay.
• Perform accurate cashiering at shift completion.
• Process wake-up calls and distribute necessary reports.

Skills

Excellent communication skills

Strong organisational skills

Positive, can-do attitude

Job description

A leading hospitality group in Reading is seeking a Night Auditor who will welcome and care for guests from arrival to departure. The ideal candidate will possess excellent communication and strong organizational skills, ensuring guests enjoy a smooth and secure night environment. Responsibilities include managing guest inquiries, performing nightly audits, and processing wake-up calls. This position offers £13.33 per hour, alongside various benefits including free hotel stays and global discounts.