Night Auditor

The Selwyn Partnership; City Of London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A hospitality company located in the City of London is seeking a Night Auditor. The role involves ensuring excellent guest service during nighttime hours, conducting audits, managing late check-ins, and overseeing hotel safety. Ideal candidates will have experience in a similar role within the hospitality industry and possess strong leadership and relationship-building skills. The position offers various perks, including free meals and gym membership.

Benefits

Discounts across retail and restaurants

Family and Friends discounts in hotels

Leisure Club / Gym free membership

International Travel at Employee Rate

Free on-site parking

Free meals on shift

Opportunities for progression

Uniform provided

Flexible working hours

Qualifications

• Experience in a Night Audit/Supervisor role preferred.
• Background in the hospitality industry is ideal.

Responsibilities

• Assist with checking in and out late arrivals and departures.
• Run end of day audits and balance the day.
• Set up conference rooms for the following day.
• Serve guests in the bar during overnight shifts.
• Ensure hotel safety and support the team in delivering service.

Skills

Attention to detail

Relationship-building

Leadership

Job description

Overview

As a Night Auditor, you'll be away from the hustle and bustle of the day; that doesn’t mean our commitment to delivering outstanding service stops. It will be your responsibility to ensure that irrespective of the hour, your guests are well looked after. Your guests may be in their pyjamas. This calmer atmosphere offers you space to pay attention to those all-important details that can often be missed.

Responsibilities

In terms of what you’ll actually be doing, as a Night Auditor your responsibilities will span from assisting with checking in and out late arrivals and departures, to running end of day audits and balancing the day, to setting up our conference rooms for the following day, to working in our bar serving guests that require overnight service, and knowing when it’s time to advise on calling it a night. You will also help ensure the safety of the hotel and support the wider team in delivering outstanding service (without sleeping in a cupboard somewhere in the hotel).

Is this Night Auditor role right for me?

You will be a night-owl and wholly focused on delivering outstanding service. You’ll be a great relationship-builder who goes above and beyond while loving those extra details and creating an outstanding experience using the skills you have gained, ideally within a hotel environment. You’ll be an outstanding leader who can inspire your team to join you in going that extra mile for our guests. To be right for you, you will have gained experience in a previous Night Audit/Supervisor role, ideally within the hospitality industry.

What’s in it for me?

• Discounts across retail, restaurants, events etc (because we know life isn\'t about work)
• Family and Friends discounts in hotels across the Kew Green Hotels estate
• Leisure Club / Gym free membership
• International Travel at Employee Rate for other branded hotels within our brand family
• Parking on site for free
• Meals for free on shift – hard work is hungry work
• Progression Room to grow, with opportunities across the UK and internationally
• Uniform provided
• Flexible attitude and working hours