NHS Patient Services Receptionist — Part-Time

Norfolk & Suffolk Foundation NHS Trust; Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local NHS trust is seeking a part-time Receptionist/Office Clerk for the Hammerton Court reception team. This pivotal role requires exceptional communication and interpersonal skills to support the needs of inpatient wards. Candidates must be able to handle calls, provide administrative support, and maintain professionalism in a busy reception environment. The position offers extensive training, 27-33 days of annual leave, NHS discounts, and career progression opportunities.

Benefits

Comprehensive training programs

Career progression

27 days annual leave (increasing to 33 days)

NHS discounts

Qualifications

• Exceptional communication and interpersonal skills are required.
• Experience in a busy reception/office environment is advantageous.
• Knowledge of ICT applications/packages is necessary.

Responsibilities

• Handle calls and serve face-to-face clients.
• Provide administrative support within a reception environment.
• Assist service users and carers, maintaining a professional demeanor.

Skills

Communication skills

Interpersonal skills

Customer service skills

Ability to remain calm under pressure

Education

Knowledge of Trust's electronic records

Tools

Microsoft packages

Job description

A local NHS trust is seeking a part-time Receptionist/Office Clerk for the Hammerton Court reception team. This pivotal role requires exceptional communication and interpersonal skills to support the needs of inpatient wards. Candidates must be able to handle calls, provide administrative support, and maintain professionalism in a busy reception environment. The position offers extensive training, 27-33 days of annual leave, NHS discounts, and career progression opportunities.