NHS Paediatrics Admin Apprentice

Norfolk and Norwich University Hospital NHS Foundation Trust; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading NHS Trust in the UK is seeking a Customer Service Apprentice to join their team in Norwich. This role offers the chance to develop new skills while providing essential support to the Senior Management Team and ensuring smooth clinic operations. The ideal candidate should be enthusiastic, friendly, and capable of working under pressure. This position includes comprehensive training and the opportunity to gain a recognized apprenticeship qualification.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Career development support

Qualifications

• Looking to start a career in Administration.
• Must develop new skills and gain valuable work experience.
• Demonstrate NNUH's 'PRIDE' values.

Responsibilities

• Provide comprehensive support to the Senior Management Team.
• Deal with telephone enquiries and record referrals.
• Organise patient's notes and ensure smooth clinic operations.

Skills

Enthusiastic

Works well under pressure

Friendly and approachable

Ability to prioritise workload

Education

L2 Customer Service Practitioner Apprenticeship Standard

Job description

A leading NHS Trust in the UK is seeking a Customer Service Apprentice to join their team in Norwich. This role offers the chance to develop new skills while providing essential support to the Senior Management Team and ensuring smooth clinic operations. The ideal candidate should be enthusiastic, friendly, and capable of working under pressure. This position includes comprehensive training and the opportunity to gain a recognized apprenticeship qualification.