NHS District Admin Assistant - Rural 1 (20 hrs)

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 22,000 - 26,000; Part time

Job summary

A leading healthcare organization in Birmingham is seeking a Band 3 Locality Admin to support the district nursing team. The role involves scheduling patients, processing appointments, and assisting healthcare professionals while maintaining confidentiality. Ideal candidates will have experience in customer service and a good understanding of administrative tasks within the NHS. Excellent communication and organizational skills are essential. This part-time position requires the ability to manage sensitive information and work under pressure.

Qualifications

• Experience of dealing with the Public.
• Experience of using IT systems.
• Experience of working in a busy healthcare environment.

Responsibilities

• Schedule patients into clinics based on Trust criteria.
• Process patient appointment attendance using hospital information systems.
• Maintain diaries and organize time for the senior District Nurse.

Skills

Customer service experience

Good communication skills

Organizational skills

Ability to multitask

IT skills

Education

Good General Education (e.g. GCSE English and Maths A-C)

Business Administration NVQ level 3 or equivalent experience

Tools

Microsoft Office packages (Word, Excel, Outlook)

Job description

A leading healthcare organization in Birmingham is seeking a Band 3 Locality Admin to support the district nursing team. The role involves scheduling patients, processing appointments, and assisting healthcare professionals while maintaining confidentiality. Ideal candidates will have experience in customer service and a good understanding of administrative tasks within the NHS. Excellent communication and organizational skills are essential. This part-time position requires the ability to manage sensitive information and work under pressure.