New Works Service Scheduler

Office Angels; Greater London; On-site; GBP 28,000; Full time

Job summary

A well-established company in Dagenham is seeking a NewWorks Planner/Scheduler to join their Service team. You will organize installations, ensure timely completion of service visits, and liaise with engineers and subcontractors while providing excellent customer service. The ideal candidate should have facilities experience and strong organizational skills alongside proficiency in the MS suite. A proactive approach and excellent communication are essential for success in this role. This position offers a comprehensive benefits package and opportunities for progression.

Benefits

On-site parking

Full in-house training

Clear progression opportunities

Regular team socials

28 days of annual leave

Qualifications

• Previous facilities experience is preferable.
• Can work independently and proactively.
• Strong organisation skills are essential.

Responsibilities

• Schedule visits ensuring all visits are completed within the required timescale.
• Process paperwork from visits for invoicing.
• Liaise with engineers and subcontractors to ensure tasks are carried out correctly.
• Provide general admin support and answer calls on the main Helpdesk line.
• Perform risk assessments and maintain health and safety training records.
• Ensure all jobs are up to date on the company system.
• Promote good inter-company relationships and update customers.

Skills

Facilities experience

Knowledge of MS suite including Excel and Word

Strong organisation skills

Problem-solving skills

Professional telephone manner

Relationship building skills

Ability to work independently

Being flexible and open-minded

Job description

A well-established company in Dagenham is seeking a NewWorks Planner/Scheduler to join their Service team. You will organize installations, ensure timely completion of service visits, and liaise with engineers and subcontractors while providing excellent customer service. The ideal candidate should have facilities experience and strong organizational skills alongside proficiency in the MS suite. A proactive approach and excellent communication are essential for success in this role. This position offers a comprehensive benefits package and opportunities for progression.