Network Operator

Arqiva; United Kingdom; On-site; GBP 36,000 - 42,000; Full time

Job summary

A leading network operator is seeking a Network Operator in Huddersfield to manage network operations, support digital transmission systems, and ensure service quality. Candidates should have A levels or BTEC in Engineering/Science and be flexible for 24/7 shifts. Competitive salary with additional benefits like private medical and annual leave offers a rewarding work environment.

Benefits

20% shift allowance

5% pension contribution

Private Medical

25 days annual leave

Flexible benefits including discounts

Qualifications

• Experience in network monitoring and management.
• Ability to drive resolution of service affecting events.
• Prepared to work flexible shift patterns including nights and weekends.

Responsibilities

• Control, configure and operate equipment and networks.
• Provide network monitoring and event management.
• Communicate maintenance schedules to stakeholders.

Skills

Monitoring and control systems

Network management tools

Customer communication

Education

A levels and/or BTEC in Engineering/Science

Job description

Overview

Network Operator

Location: Onsite - Emley Moor, Huddersfield

Job Description

Network Operator

Total Package

• £36,000 per annum depending on experience
• 20% shift allowance
• 5% pension contribution
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
• Work. Life. Smarter. Our commitment to a flexible and hybrid working culture

Key Responsibilities

• Use monitoring and control systems to control, configure and operate equipment, systems, networks and platforms, directly and remotely
• Provide network monitoring and event management through the Operation Support Systems (OSS) in line with Service Level Agreements and network availability figures
• Take corrective action and ensure incidents are directed to the correct resolver group to secure rapid resolution
• Enter accurate incident reports/logs and service details/schedules into the system and track reported incidents to satisfactory resolution
• Drive the resolution of service affecting events, creating incidents, applying technical and engineering knowledge and escalating to appropriate resolver groups where necessary
• Communicate maintenance schedules of Arqiva’s in life products and services to internal and external stakeholders
• Support all TV/Radio analogue and digital transmissions systems, including internal and external distribution architecture
• Interact with both internal and external customers and suppliers, 1st line management of the Terrestrial Broadcast platforms and National Critical Infrastructure using appropriate network management tools to meet customer specific contractual requirements
• Flexible 365 24/7 shift working including nights, weekends and bank holidays, travel for ad-hoc business requirements may be required
• Produce clear and concise incident reports within required contractual timescales for customers, suppliers and leadership team
• Required to work from multiple business locations as and when required

Must Haves

• A levels and/ or BTEC in an Engineering/Science field, or equivalent qualification
• Valid driving licence
• Be prepared to work flexible 365 24/7 shift patterns including nights, weekends and bank holidays

Might Haves

• Demonstrable industry experience

About Arqiva

We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.

Your wellbeing… Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.

Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!

Inclusive Arqiva …Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!

Job Info

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