Network Improvement Apprentice

Quickline Communications Limited; Willerby; On-site; GBP 20,000 - 25,000; Full time

Job summary

A telecommunications company in Willerby is seeking a Network Improvement Apprentice to enhance network quality. This full-time role involves supporting the FWA network's health and improving customer connections. The ideal candidate will learn on the job, communicate effectively, and show initiative in managing tasks. Benefits include a health cashback scheme, generous annual leave, and social events.

Benefits

Health Cashback Scheme

25 days annual leave + bank holidays

High Street Shopping Discount Scheme

Free Parking on site

Regular 'Lunch & Learns'

Social Events

Customer Obsessed Awards

Qualifications

• Ability to communicate clearly and collaborate with others.
• Willingness to learn from experienced engineers.
• Proactive mindset taking responsibility for tasks.

Responsibilities

• Support improvement of FWA network health.
• Report key metrics on network health improvements.
• Assist in deploying new FWA technologies.

Skills

Attention to detail

Problem-solving

Communication

Collaboration

Initiative

Education

Level 3 Radio Technician qualification

Job description

Our mission relies on a team full of inspiring, customer-obsessed people, and we're looking for a Network Improvement Apprentice to support with improving the health and quality of our network, focusing on our FWA scope.

Could that be you? If learning how networks work and helping people stay connected gets you out of bed in the morning, and seeing things run smoothly puts a smile on your face, we'd love to find out more about you!

This role is based full time onsite at our Willerby office.

Why you'll love this role

• You will have the opportunity to work towards a Level 3 Radio Technician qualification
• Supporting with the improvement of FWA network health, following the big 5 rule
• Reporting key metrics such as network health improvements
• Support in the deployment of new and advanced FWA technologies as part of our FWA programme

Use your attention to detail and problem-solving skills to help improve customer connections and the network.

• Bring your ability to communicate clearly and collaborate with others while learning from experienced engineers.
• Show initiative and a proactive mindset as you take responsibility for tasks and projects.

We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.

So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

Benefits

• Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
• Option to buy up to 3 additional days annual leave.
• High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
• Free Parking on site.
• Regular 'Lunch & Learns'.
• Social Events - Summer and End of Year parties etc.
• Customer Obsessed Awards - Regular opportunities to win!
• … and more.