Network Engineer, Operations & Support (Subsea)

Meta; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading technology company is seeking a Subsea Network Operations Engineer to oversee the operational support of a complex subsea network. This role requires 5+ years in subsea operations, expertise in managing network performance, and the ability to coordinate with vendors. Responsibilities include technical support, project management, and ensuring compliance with contractual obligations. The position offers the chance to work with cutting-edge technology in a dynamic environment.

Qualifications

• 5+ years of experience in subsea operations and technology.
• Hands-on experience with managing wet plant systems.
• Familiarity with network security and architectures.

Responsibilities

• Manage subsea network performance and operations.
• Provide technical support for network restoration activities.
• Coordinate with vendors and manage contractual obligations.

Skills

Subsea Operations

Network performance management

Project management

Technical support

Risk management

Tools

CLS tools

Job description

Summary

Meta is looking for a Subsea Network Operations Engineer responsible for the operational support of one of the world’s largest and most complex networks. As a member of this team, you will have a unique opportunity to design, deploy, and maintain a subsea network and be involved in all aspects of networking at Meta.

Required Skills and Responsibilities

1. Manage subsea network performance and operations
2. Perform MA duties on Meta owned cable systems as required
3. Act as O&M SME for contracting and provide consultative O&M guidance to internal Meta teams
4. Run all necessary meetings, day‑to‑day interaction, timeline, logistics and budget management
5. Run turnkey projects. Receive/review designs from engineering and run field deployments as needed
6. Act as primary liaison to third party vendors, both managed service providers and fiber providers, managing the operations/deployment relationship and driving performance
7. Coordinate regular meetings with vendors and have a familiarity with the contracts and drive measurable statistics against them
8. Technical support to drive subsea contractor teams for network restoration, subsea performance test and engineering services for our global submarine deployments
9. Collaborate with Program Managers, Procurement, Engineering, Installation teams and vendors to formalize operational acceptance plans
10. Proactively contribute to documentation, automation and processes as they evolve
11. Guide retrospective reviews of completed projects with teams to incorporate lessons learned into team’s future roadmaps & goals
12. Coordinate documentation effort with technical writers to ensure key decisions are captured and all necessary documentation for support and troubleshooting are maintained
13. Work with partner teams to document end‑to‑end business processes (workflows) as they are defined throughout the program
14. Ensure processes are in place to confirm all documentation and systems are delivered into Operations as well as ensuring the team are trained and equipped to support the operation of the newly deployed subsea network
15. Manage expectations of all interested parties with key deliverable and milestone dates
16. Maintain deployment status reporting and provide frequent deployment updates as needed
17. Identify, communicate and manage risks and adjustments to the overall program
18. Supervise the NOC operations and be the escalation point of contact for any Meta systems under management
19. Support on call for operations on a rotational basis
20. Expect to travel 10% to 25% of the time

Minimum Qualifications

1. Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
2. Experience in Subsea Operations, Deployments, and Technology with 5+ years industry experience
3. Experience with all possible wet plant failure mechanisms and how to diagnose and accurately locate faults whether electrical or optical
4. Experience managing and operating wet plant including BU’s, WSS ROADMs and Repeaters
5. Familiarity with DCN operations, management, network security and architectures
6. Hands‑on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs
7. CLS management experience including facilities maintenance and security
8. Prior experience managing PFE and troubleshooting complex subsea power and grounding issues
9. Experience in Subsea O&M including (but not limited to), contracting, marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading
10. Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer
11. Experience understanding architecture for system dependencies and translate these into deployable solutions

Preferred Qualifications

1. Repair Function: 5 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facility infrastructure
2. Data Design: Basic knowledge applying data led analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems
3. Experience in Subsea Operations, Deployments, and Technology with 10+ years industry experience

Industry

Internet